SourceGear Support

I will add that I met all of those conditions you stated (Machine, local user account, Windows authentication, all running from the same PC), but the database connection still failed. While it may not be truly the case, it was not until I got the 64-bit install of Vault (7.2.1) that I could establis...

Hi Beth, Jeff, I decided to post my results here for the benefit of others. Short version: I have a shiny, new installation of Vault 9 running with upgraded databases. Long version: Even with SQL 2008 R2 (and even SQL 2008), never could get into the web interface with 4.1.2, 5.1.2 or 6.1.0 to work (...

Hi Jeff, I tried it both ways. The first time through, the databases were in multi-user mode. I only tried the single user mode during a second attempt as a Hail Mary to prevent multiple connections to the database. Neither worked. Is there anything I should do on the source end before backing up th...

Hi Jeff, Because of all of the problems I've been having, and the seemingly continuous install/uninstall/reboots in trying to make this work, I decided to build a fresh Windows 7 Pro installation in VM so that I can take snapshots and easily roll back changes. Here's what I did: 1. Brand new install...

Hi Jeff, Thanks for the quick reply. I had originally tried restoring the databases before the Vault installation but ran into the FailDBConn error, so reverted to just trying a fresh install to eliminate the possibility that my database was a source of the problem (didn't appear to be). In looking ...

I am trying to upgrade Vault 4.1.2 running on SQL Server 2008 on a Windows 2003 Server to the latest version of Vault. Because I don't want to break the service that is running now, I'm attempting to install Vault on a Windows 7 installation so that I can then progressively install the new versions ...