Search found 221 matches

by kha
Thu May 04, 2017 9:24 am
Forum: Support (Vault)
Topic: Vault 7.2.1: error when getting label of the $
Replies: 31
Views: 39349

Re: Vault 7.2.1: error when getting label of the $

Hi Beth, Since the last time I reported the problem, I did up the number to 3600 in the vault.config file (2/3/17), rebooted the server (4/27/17), and still got the same error on Tuesday night 5/2/17 (very low traffic on network time) ----5/2/2017 11:09:46 PM admin--VaultServer(IP)--SSL Disabled Sys...
by kha
Tue Apr 11, 2017 3:46 pm
Forum: Support (Vault)
Topic: Vault 7.2.1: transaction log backup suddenly becomes huge
Replies: 3
Views: 6342

Vault 7.2.1: transaction log backup suddenly becomes huge

I have a sql job to run the transaction log backup every 2 hours for my Vault databases. 6am sgvault.trn file size 500KB, 8am log backup size 371KB, 10am had 317KB log size today. About noon i tried to export a big repository with the export/import tool, it took forever and i finally (around 2pm) ca...
by kha
Fri Jan 13, 2017 3:47 pm
Forum: Support (Vault)
Topic: Vault 7.2.1: error when getting label of the $
Replies: 31
Views: 39349

Re: Vault 7.2.1: error when getting label of the $

Thanks, Beth. Here the error i copied from sgvault.log SSL Disabled System.Data.SqlClient.SqlException (0x80131904): Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait oper...
by kha
Thu Jan 12, 2017 2:52 pm
Forum: Support (Vault)
Topic: Vault 7.2.1: error when getting label of the $
Replies: 31
Views: 39349

Vault 7.2.1: error when getting label of the $

I am trying to view label at the $ inside a repository using Vault client on the Vault server itself and see below error (only with this repository, which is considerability big): System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.NullReferenceException: O...
by kha
Tue Nov 29, 2016 3:38 pm
Forum: Support (Vault)
Topic: Insecure site and Chrome browser
Replies: 2
Views: 5030

Re: Insecure site and Chrome browser

Thanks, Beth for the confirmation
by kha
Tue Nov 29, 2016 1:53 pm
Forum: Support (Vault)
Topic: Insecure site and Chrome browser
Replies: 2
Views: 5030

Insecure site and Chrome browser

I read about the plan that Chrome will warn users if the site doesn't use https starting from Jan 2017 https://casecurity.org/2016/11/21/the-web-is-moving-from-http-to-https/ Currently the web-based admin Vault site that we are using is only for admin people (not developers) The developers connect t...
by kha
Mon Apr 04, 2016 3:30 pm
Forum: Support (Vault)
Topic: v7.2: Repository label
Replies: 3
Views: 5622

Re: v7.2: Repository label

Hi Beth,

Will these queries cause any affect to the developers who work on the repositories?
The reason i am asking is if they might/will, I will need to get approval for the changes and schedule the maint. window
by kha
Mon Apr 04, 2016 2:09 pm
Forum: Support (Vault)
Topic: v7.2: Repository label
Replies: 3
Views: 5622

v7.2: Repository label

I want to view the label that user added in for a repository. When I used vault client, show label, it takes forever and most of the time it's hung. Guess this repository is so big since I don't have the same problem with other repositories on the same database. I want to show the label using the da...
by kha
Thu May 21, 2015 2:15 pm
Forum: Support (Vault)
Topic: v7.2: Exclude files extensions don't work
Replies: 3
Views: 5730

Re: v7.2: Exclude files extensions don't work

Are you adding using the Vault GUI client or Vault integrated with something else? I am using Vault client The excludes are for when the parent folder is added. You can override the exclusions by specifically selecting an item and adding it. My folder structure: Data/bin Data/images (contains .gif,...
by kha
Thu May 21, 2015 12:50 pm
Forum: Support (Vault)
Topic: v7.2: Exclude files extensions don't work
Replies: 3
Views: 5730

v7.2: Exclude files extensions don't work

When I dod the Add Files/Folders, exclude the following files:
*.pdf; *.jpg; *.gif; *.tiff; *.png; *.doc; *.docx; *.zip; *.ppt; *.pptx; *.xls; *.xlxs; *.mdb; *.JPG; *.GIF; *.wmv; *.WMV;


The .jpg and .gif files are still added to the repository.

Did i miss anything? Why the exclusion doesn't work?
by kha
Thu Apr 23, 2015 1:15 pm
Forum: Support (Vault)
Topic: v7.2.1: Importing error
Replies: 3
Views: 5062

Re: v7.2.1: Importing error

Nothing shows up for the obliterate history check

Emailed Beth.
by kha
Thu Apr 23, 2015 9:32 am
Forum: Support (Vault)
Topic: v7.2.1: Importing error
Replies: 3
Views: 5062

v7.2.1: Importing error

I used import/export tool to exported a folder from a repository. Imported it to different repository. I kept getting this error: An exception occurred while importing a transaction for (TxID: 6569 on 2/23/12 2:24pm by <username>[11]). The import cannot continue. I also tried to do the export again ...
by kha
Tue Mar 31, 2015 9:19 am
Forum: Support (Vault)
Topic: Session Timeout
Replies: 6
Views: 9563

Re: Session Timeout

I am having the same issue ... The session timeout on web admin page is set to 7 days. Session Timeout = 10080 I looked into the sgvault.log file 3/29/15: System started at 5:24:23am 3/30/15: System started at 5:24:21am. Then around 6:07am up to 5:05pm ther are a lot of login logs. 3/31/15: System s...
by kha
Tue Mar 17, 2015 2:09 pm
Forum: Support (Vault)
Topic: Upgrade Vault 5.1.1 to Vault 7.1
Replies: 19
Views: 19721

Re: Upgrade Vault 5.1.1 to Vault 7.1

Thanks, Beth!
by kha
Tue Mar 17, 2015 8:28 am
Forum: Support (Vault)
Topic: Upgrade Vault 5.1.1 to Vault 7.1
Replies: 19
Views: 19721

Re: Upgrade Vault 5.1.1 to Vault 7.1

Thanks, Beth. Since my earlier question is on the 1st page, you might have missed it. Hi Beth, I tested the upgrade on a new web server. I am ok with that and want to use it as production, however it's pointing to a test db. The production db is still with version 5.1, can i just run the web applica...