SourceGear Support

Thanks, Beth!

From reading this http://support.sourcegear.com/viewtopic ... &t=11648&p
I want to confirm if I have to upgrade to 5.1.2 (from 5.1.1) first before upgrading to 6.1 then lastly to 7.1?

Thanks,
Kim

I am trying to find the repository creation date from the database back end, don't know if that is possible. If so, can you guide me which table I should look at? I also looked at this dbo.tblrepositoryaccess and the column RepositoryPermissions has code N, U. Can you explain to me what each letter ...

Hi Linda,

We couldn't provide the entire database to you because it involves many different projects.
This happens during the import, the export went fine. This is with the vault 5.1.1 that I am using the export/import tool.

Hi Linda,

I am seeing the same error message for different repository. Now, I am seeing this post of mine but can't recall how we resolved this problem.

Can you please help?

Thanks,
Kim

nevermind, i figured it out.

I just need to uninstall and reinstall the Vault client that solved the problem. vault client needs to be installed after the Visual Studio

Hi Linda, I am seeing this problem again on my VS Basic 2008 Prof Version. I see Source Control Options -> under Current Source Control Plug-in drop down list, I can only see the Source gear Vault Standard classic client I need the enhanced client. I am not sure if it's because I installed the vault...

I agree that appears to be the root cause. What is the OS of the machine the Vault server is on. Does SQL Server on the same machine or a different machine? What are the specs of the machine the Vault server runs on? For example, what is it's RAM, free disk space, virtual RAM, etc. OS vault server ...

Today, another user is seeing error "Exception of type "System.OutOfMemoryException" was thrown" after the connection timed out with Vault Server. He saw the error message above on his Vault Client pop up window. I see the following error on vault server event log: Event Type: Er...

SQL Server log - nothing on 6/12/2012 Vault server event (application) log has this warning: Event Type: Warning Event Source: ASP.NET 2.0.50727.0 Event Category: Web Event Event ID: 1309 Date: 6/12/2012 Time: 5:55:07 PM User: N/A Computer: Servername Description: Event code: 3005 Event message: An ...

Could you either post or send me your Vault Server Log found at %windir%\temp\sgvault\sgvault.log? That should provide more information as to the root cause of the issue. Alternatively, you can look in the log and the errors should be fairly clear. This is all it shows on the vault server log: ----...

Beth,

By changing this value from -1 to 100, what does it do?

<TreeManagerSize>-1/TreeManagerSize>

Thanks,
Kim

When I developer attempts to create a new branch out of an existing folder. The process failed [6/12/2012 7:47:47 PM] Preparing data to begin transaction [6/12/2012 7:47:47 PM] Beginning transaction [6/12/2012 7:47:51 PM] Branch $/branches/7.0 [6/12/2012 7:47:51 PM] Ending the transaction [6/12/2012...

Thanks, Beth.
That fixed the problem

Hi Beth, I looked into the Vault Server log, at the same time I got this error: FailCheckInCommentRequired However, I went ahead to uncheck the option "Require check in comments" on the repository I import to, and I still got the same error (even after restarting the import/export tool and...