Unshelve

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ecrlowe
Posts: 4
Joined: Wed Oct 15, 2014 7:44 am

Unshelve

Post by ecrlowe » Wed Oct 15, 2014 7:53 am

When I click on the "Unshelve" button in Pending Change Set or "View Shelved Changes" from the View menu,
I get the error :
Server did not recognize the value of HTTP Header SOAPAction: http://www.sourcegear.com/schemas/vault ... etUserList.

Any help would be appreciated.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Unshelve

Post by Beth » Wed Oct 15, 2014 9:37 am

Try making a shelve. Check out any file, add any change such as a comment and then shelve it. You can allow Vault to undo the check out and the changes in your working folder.

Then try performing an unshelve on what you want to unshelve. Does it work then?
Beth Kieler
SourceGear Technical Support

ecrlowe
Posts: 4
Joined: Wed Oct 15, 2014 7:44 am

Re: Unshelve

Post by ecrlowe » Wed Oct 15, 2014 9:40 am

That's what I did. I checked out a file, made a change, shelved it, then tried to unshelve it, that's when I got the error.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Unshelve

Post by Beth » Wed Oct 15, 2014 10:11 am

Is the file you shelved shared anywhere?

Can you send me your Vault Server Log and your Vault client log? The client log is found on your machine at %temp%\VaultGUIclient.txt., and the server log is on the server machine at %windir%\temp\sgvault\sgvault.log. You can either post them here or email them to support at sourcegear.com with a link to this forum thread.
Beth Kieler
SourceGear Technical Support

ecrlowe
Posts: 4
Joined: Wed Oct 15, 2014 7:44 am

Re: Unshelve

Post by ecrlowe » Thu Oct 16, 2014 6:27 am

Here are the log files. Not sure what you mean by shared.
Attachments
sgvault.txt
(12.07 KiB) Downloaded 448 times
VaultGUIClient.txt
(36.45 KiB) Downloaded 506 times

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Unshelve

Post by Beth » Thu Oct 16, 2014 8:00 am

Can you open your Vault client, fully login to your repository, go to Help - Technical Support and copy the information from there in your next post? You don't need to include the license counts. What I'm looking for are the client/server versions and what operating systems and SQL version is involved. I think I know what this is, and this information will confirm if I'm correct or not.
Beth Kieler
SourceGear Technical Support

ecrlowe
Posts: 4
Joined: Wed Oct 15, 2014 7:44 am

Re: Unshelve

Post by ecrlowe » Thu Oct 16, 2014 8:04 am

Client Information
Vault Standard Client Version: 7.2.1.265
.NET Framework Version: 4.0.30319.18034
Operating System: Microsoft Windows 7 Professional
Service Pack: 1.0
OS Version: 6.1.7601
Total Physical Memory: 15.94 GB
Time Zone: (UTC-05:00) Eastern Time (US & Canada)

Server Information
Server Version: 7.1.0.2028
.NET Framework Version: 4.0.30319.18408
Operating System: Microsoft Windows Server 2008 R2 Enterprise
Service Pack: 1.0
OS Version: 6.1.7601
Timezone: (UTC-05:00) Eastern Time (US & Canada)
SQL Version: Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Unshelve

Post by Beth » Thu Oct 16, 2014 8:41 am

Thanks. This fits with what I suspected. This was something specifically seen only when using a Vault 7.2.1 client against a Vault 7.1.0 server. If you upgrade your Vault server to version 7.2.1, you should be fine.
Beth Kieler
SourceGear Technical Support

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