Newly added milestones not available for all users

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lynnroth
Posts: 39
Joined: Mon Aug 01, 2005 2:51 pm
Location: Wauseon, OH
Contact:

Newly added milestones not available for all users

Post by lynnroth » Fri Oct 05, 2012 5:14 am

I added several milestones to a project. I can see them and set an item's milestone to the new milestones.

Some users can see these milestones and others can't. They don't display in the drop down on the item page.

The users that can't see them, when they look at an item that is assigned one of these new milestones, they see it as a (seemingly) random milestone.

All of this testing was in the Vault Pro Web Interface

Is there something I can do to make these milestones available to everyone?

Thanks
Lynn Roth
Interactive Financial Solutions, Inc.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Newly added milestones not available for all users

Post by lbauer » Fri Oct 05, 2012 7:43 am

What version of Vault are you using?

Have you tried restarting IIS? Run iisreset from a command prompt on the server machine. There may be cached information that's out of sync with the database.

Is the user configuration (group, access, etc) the same for the users who can see the milestone and for those who cannot?

>>they see it as a (seemingly) random milestone>> Not sure what you mean by this. Could you elaborate or post a screenshot?
Linda Bauer
SourceGear
Technical Support Manager

lynnroth
Posts: 39
Joined: Mon Aug 01, 2005 2:51 pm
Location: Wauseon, OH
Contact:

Re: Newly added milestones not available for all users

Post by lynnroth » Fri Oct 05, 2012 10:22 am

The IISReset seems to have taken care of the issue.

We are running Vault 6.0.0

Thanks for your help.
Lynn Roth
Interactive Financial Solutions, Inc.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Newly added milestones not available for all users

Post by lbauer » Fri Oct 05, 2012 2:45 pm

Thanks for the update. That's good news. : )

Let me know if you need anything else.
Linda Bauer
SourceGear
Technical Support Manager

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