SourceGear Support

All sorted now thanks, note for future users who might search for this - check the user's Pending Changes list and you should find the file in there. Undo the pending change and the file will reappear for the user.

Hi there, I've got a problem where one of my Vault users cannot see one paticular file. A file that everyone else can see. In a folder of about 100 files there is one file that all my other users can see. Yet for one user it is not listed. If I login as myself on the users machine I can see the file...

Thanks for that. Fixed the problem right away.

I have a setup using Vault 3 (We recently upgraded.) running on an MSDE SQL db. I have six users. A few backs I obliterated three files which had been deleted by a user. A remote user has logged in over our VPN today and these three files are appearing again in his listing in the project folder they...

I'm about to perform one of the biggest server shake-ups in my company for a few years. Our servers are getting old and tired and the current arrangement of servers and applications causes problems. I'm using the opportunity to upgrade our Vault core from v2 to v3. However I'm currently in a little ...

I have recently installed and setup Vault onto our network and have been adding in all our project files into the repository. Every file I have added has the status 'Missing'. To me this is confusing - the file is not missing it is 'Stored' as in stored in the repository. I am now going to have to s...

Hi Guys and Gals, We've just purchased and installed Vault (thats a story in itself!) and I'm currently setting up users and repositorys and stuff. All the developers here are new to the source control arena (I've used VSS in my previous work) and out of choice I purchased Vault as the bugs in VSS g...