Search found 19 matches

by bill.turk
Tue Jun 19, 2007 3:27 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Inconsistent State
Replies: 2
Views: 3442

Inconsistent State

Please help us with the following inconsistency that we are observing. <img src="http://farm2.static.flickr.com/1430/571160620_8159094943_o.png"/> <img src="http://farm2.static.flickr.com/1377/571160632_9d38aa06ba_o.png"/> Essentially the file shown is shared between two folders (when one is changed...
by bill.turk
Wed Feb 01, 2006 11:29 am
Forum: Gold Support (Vault) -- Read-only
Topic: Weird error message
Replies: 13
Views: 8122

Jeff,

Thanks for that tip -- we found the problem. We have a security agent that got updated last night and is not tuned to allow vault services. So, it was preventing all sorts of actions. I stopped it and now everything is back to normal.

Thanks again,
Prasanna.
by bill.turk
Wed Feb 01, 2006 11:20 am
Forum: Gold Support (Vault) -- Read-only
Topic: Weird error message
Replies: 13
Views: 8122

Already did, same response (except for the first page, which gives a bunch of standard text and links) Server Application Unavailable The web application you are attempting to access on this web server is currently unavailable. Please hit the "Refresh" button in your web browser to retry your reques...
by bill.turk
Wed Feb 01, 2006 11:17 am
Forum: Gold Support (Vault) -- Read-only
Topic: Weird error message
Replies: 13
Views: 8122

BTW, still no updates to sgvault.log.
by bill.turk
Wed Feb 01, 2006 11:17 am
Forum: Gold Support (Vault) -- Read-only
Topic: Weird error message
Replies: 13
Views: 8122

I did just now, and it seems like VaultService doesn't like to start up anymore. We have another web service running on the same server that talks to SQL and I can connect to it no problem. Here is the message from the client now. -- Unable to connect to http://marge/VaultService. No server was foun...
by bill.turk
Wed Feb 01, 2006 10:52 am
Forum: Gold Support (Vault) -- Read-only
Topic: Weird error message
Replies: 13
Views: 8122

Jeff, Server.mdb is a 236 KB file. All of our operations were working fine until last evening. We have had this problem crop up just this morning out of nowhere. Routine backup is performed (and has been for the past 2 years) on the Vault server. I have attached a screeshot of the vault server's sys...
by bill.turk
Wed Feb 01, 2006 10:17 am
Forum: Gold Support (Vault) -- Read-only
Topic: Weird error message
Replies: 13
Views: 8122

My sysad assures me there have been no changes/upgrades/reboots in the last few days. The first time we saw this message was this morning, and its not sporadic, the message appears every single time. Someone reported that checkins are failing -- so I tired one. Here are the messages from the client:...
by bill.turk
Wed Feb 01, 2006 9:01 am
Forum: Gold Support (Vault) -- Read-only
Topic: Weird error message
Replies: 13
Views: 8122

Weird error message

We are on version 3.1.5. Everyone gets the following message when trying to connect to a repository (actually its after you get the message "Retrieving repository structure..." on the status bar): FileStream was asked to open a device that was not a file. FileStream's constructors that take a String...
by bill.turk
Fri Jul 15, 2005 10:38 am
Forum: Support (Vault)
Topic: Critical Error! Error in the application.
Replies: 2
Views: 2094

Critical Error! Error in the application.

Users continually get this error: Critical Error! Error in the application. at VaultServiceBase.VaultRepository.CreateFolderReferenceCopy(HybridDictionary hdNewRefParents, VaultFolders vfOwners, VaultFolder vfOld) at VaultServiceBase.VaultRepository.GetReferenceCopiesByPath(HybridDictionary hdNewRef...
by bill.turk
Fri Jun 03, 2005 3:27 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Error during transaction
Replies: 8
Views: 5522

I'll need some more information here. 1) Are the changes for this user in the same repository we fixed in the end of April? Yes. 2) Was the server upgraded at that time? Yes. (on May 9th 2005) 3) Have any changes been made in this folder since April? No, there is only one version of all files in thi...
by bill.turk
Fri Jun 03, 2005 2:44 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Error during transaction
Replies: 8
Views: 5522

Yes, still the same error. On the client: [6/3/2005 2:55:47 PM] Server unavailable for transaction end [6/3/2005 2:55:47 PM] An exception was encountered during the transaction. Exception: Exception of type System.Exception was thrown. at VaultClientOperationsLib.ClientInstance.Commit(ChangeSetItemC...
by bill.turk
Fri Jun 03, 2005 10:34 am
Forum: Gold Support (Vault) -- Read-only
Topic: Error during transaction
Replies: 8
Views: 5522

Re: Error during transaction

3.0.7
by bill.turk
Fri Jun 03, 2005 8:49 am
Forum: Gold Support (Vault) -- Read-only
Topic: Error during transaction
Replies: 8
Views: 5522

Error during transaction

Hi, One of my colleagues tried to do the following yesterday and it screwed something up - not sure what it is. She checked out an entire folder tree, deleted her local files, replaced them with the updated files, and tried to check in. She got an error during the check in transaction. So, she tried...
by bill.turk
Wed Apr 27, 2005 3:42 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Critical Error During Checkin
Replies: 8
Views: 5031

ITS WORSE

Hi Jeff: Its progressively getting worse. The latest is if we login (everyone of us, no excpetions, every client machine, no exceptions) to the repository, we get the following message: "You have no rights to access any folders in this repository" We have 6 other repositories and all of them work pe...
by bill.turk
Wed Apr 27, 2005 2:30 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Critical Error During Checkin
Replies: 8
Views: 5031

Also wanted to mention that we have other repositories that are functioning properly -- but this one is our biggest repository:

Size: 15751.46 MB
Space available: 2626.70 MB

HTH.