SourceGear Support

We have only ever used Dragnet 1.0.7 and I don't recall ever manually editing the Dragnet database. When I try to edit any of the statuses with a type of Undefined, I get error 500 and asked to relogin. In the database table itemstatuses, these all have a value of 1 for status and values of 4, 5, 6,...

We don't use the VSS model and thus don't check out items. We just edit the files and then merge/commit the changes.

Vault 3.5.2 We recently starting using Dragnet and this highlighted a problem with the name of a top level folder in Vault. We have a top level folder named "Visual C++". The "+" in the folder name creates a problem when trying to view items in the Vault Web Client. Although the ...

I am able to view and modify the item from within Dragnet without any issues. I can see the bug, see all the status values and change the status to any of the status values. The problem only occurs if I try to modify the item through the Details button in the Vault GUI Client. If all I do is just ch...

Thanks

What about the issue of the status values not showing up in the Details view of the Vault GUI (items 2 and 3 in the original post).

It appears that the problem is related to a folder name in Vault. We have a top level folder named "Visual C++". Underneath that folder are a number of project folders. This works fine in the Vault GUI. The Vault Web Client will let me navigate through the folder tree and find the file, bu...

2. If I login to Dragnet as Admin and look at the Database setup, I see the following status values: Open, Closed, Resolved, Duplicate, Cannot Reproduce, Deferred, Discarded. I don't believe we have made any changes to these. If I look at the bug in Dragnet, I see the correct status value. 3. There ...

2. There is nothing in either the Vault or Dragnet log. I have attached a screen shot. 3. There is nothing in either the Vault or Dragnet log. Maybe the issue here is that the status field is empty. 4. There is nothing in the Dragnet log. In the Vault log there is the following message. ----5/14/200...

Vault 3.5.2, Dragnet 1.0.7 1. Is there any way to specify the item status when updating a Dragnet item from within the Vault GUI Client. If I check "Mark Completed", the status gets set to Closed. If I don't check Mark Completed, the status is not changed. I would like to be able to set th...

When you make the improvements in Fortress, will they also find their way back into Dragnet? Is there are new release of Dragnet expected anytime soon? I've read some posts hinting at upcoming announcements, but those dates have long since passed.

Thanks. We have 50+ projects. Going into each one and adding the group is going to be a pain. Is there no way to manage this from the group perspective rather than the project perspective? When I create the group and link it to "All Projects" what does that do?

We are using Vault 3.5.2 and Dragnet 1.0.7. How would Vault affect the operation of Dragnet? It is in Dragnet that I'm trying to setup the groups.

We have a number of projects and I want to be able to give QA people access to all projects. I created a named "QA", set the Project for this group to "All Projects" and put the QA users in the group. When a QA user logs in, they get the message "There are no groups availabl...