SourceGear Support

Thanks for the hints - spot on. An incorrect VSS account had been created for the user, pointing to the wrong database. There was confusion about the correct directory path. It looks like an alias had been created to D:\Program Files\Microsoft Visual Studio\VSS\srcsafe.

My company, Nielsen, has SOS 4.2 installed on a Windows 2000 server at our Oxford office. It is installed in C:\Program Files\SourceOffSite Server with 5 permanent licences. We installed it in June 2007. VSS 6.0 is installed on a different drive on the same server, in D:\Program Files\Microsoft Visu...