Search found 577 matches

by Tonya
Mon Mar 30, 2020 7:53 am
Forum: Support (Vault Professional)
Topic: GUI Problem with HighDPI Resolution
Replies: 22
Views: 3096

Re: GUI Problem with HighDPI Resolution

If anyone is experiencing a DPI resolution issues, please email support@sourcegear.com and include a screenshot of the problem. If we have one available, we'll provide you with private build through email. We are currently working on a new release of Vault which will include the changes we've been m...
by Tonya
Mon Mar 30, 2020 7:53 am
Forum: Support (Vault Professional)
Topic: GUI Problem with HighDPI Resolution
Replies: 22
Views: 3096

Re: GUI Problem with HighDPI Resolution

Hello again,

Please send us an email to support@sourcegear.com, we'll have another build for you to try later this afternoon.

Thanks,

Tonya
by Tonya
Thu Mar 19, 2020 8:02 am
Forum: Support (Vault)
Topic: Undelete folder
Replies: 1
Views: 210

Re: Undelete folder

Hello, Can you please check the "messages" pane to see if any relevant information appears? If the undelete was successful, you should see something along the lines: Beginning transaction Undeleted $/path1/ Ending the transaction Transaction completed successfully Have you tried closing your Vault C...
by Tonya
Tue Mar 17, 2020 8:45 am
Forum: Support (Vault)
Topic: Computer Name dependency causing issues
Replies: 1
Views: 203

Re: Computer Name dependency causing issues

Hello, Can you please verify that there is only a single computer using that working folder? If you are using a VM and the host operating system to work within the same exact working folder, Vault considers this the same as two different computers working against the same working folder and is an un...
by Tonya
Fri Mar 13, 2020 5:14 pm
Forum: Support (Vault)
Topic: Visual Studio Extension Install Error
Replies: 3
Views: 566

Re: Visual Studio Extension Install Error

Thank you for the details! My first suggestion is to try installing the VS installer using a command prompt. 1) Start an Admin Command Prompt 2) Look for a Visual Studio program named VSIXInstaller.exe. For example, the binary file would be in something like, "C:\Program Files (x86)\Microsoft Visual...
by Tonya
Fri Mar 13, 2020 12:37 pm
Forum: Support (Vault)
Topic: Visual Studio Extension Install Error
Replies: 3
Views: 566

Re: Visual Studio Extension Install Error

Hello,

How are you attempting to install the Visual Studio extension? When the install fails, what happens?

Thanks,

Tonya
by Tonya
Thu Mar 12, 2020 10:40 am
Forum: Support (Vault)
Topic: Vault for Visual Studio Code
Replies: 15
Views: 12685

Re: Vault for Visual Studio Code

Hello,

I can confirm that this feature has not yet been added. We are currently working on Vault 11 which should be available later this year. I can not confirm if this feature will be implemented in Vault 11 at the moment.

Thanks,

Tonya
by Tonya
Mon Mar 09, 2020 2:32 pm
Forum: Support (Vault)
Topic: Vault Index Service
Replies: 1
Views: 645

Re: Vault Index Service

This appears to be a configuration error, we are working offline via email.

Tonya
by Tonya
Mon Mar 09, 2020 8:01 am
Forum: Support (Vault Professional)
Topic: Vault GUI Client selection count
Replies: 1
Views: 1205

Re: Vault GUI Client selection count

Hello,

Thank you for the suggestion. I have added it to our system to be considered as a feature request (F:20090) in an upcoming release.

Tonya
by Tonya
Mon Mar 02, 2020 4:16 pm
Forum: Support (Vault)
Topic: Changing connection to SSL
Replies: 13
Views: 1995

Re: Changing connection to SSL

Yes, you are correct.

Tonya
by Tonya
Thu Feb 27, 2020 8:33 am
Forum: Support (Vault Professional)
Topic: Keyword Feature Enhancement
Replies: 7
Views: 4001

Re: Keyword Feature Enhancement

Thank you for checking back in. We are currently working on Vault 11 but I can't confirm if this feature request will make the cut. I have added your additional thoughts to the feature request.

Thank you for the additional feedback.

Tonya
by Tonya
Thu Feb 27, 2020 8:29 am
Forum: Support (DiffMerge)
Topic: Compare difference between command line and gui
Replies: 9
Views: 2273

Re: Compare difference between command line and gui

Unfortunately, I do not have an estimation I can provide of when this will be resolved. We are currently working on a new DiffMerge release but I don't have a specific release date yet.

Tonya
by Tonya
Wed Feb 26, 2020 2:59 pm
Forum: Support (Vault)
Topic: Changing connection to SSL
Replies: 13
Views: 1995

Re: Changing connection to SSL

If you can't upgrade to Visual Studio 2017/2019 and need to use TLS 1.1/1.2 then you will need to use the Vault GUI Client only (and can no longer use the Vault integration within VS). The steps you have listed below are correct. In regards to your connection concerns, you will need to unbind the so...
by Tonya
Wed Feb 26, 2020 11:24 am
Forum: Support (DiffMerge)
Topic: Compare difference between command line and gui
Replies: 9
Views: 2273

Re: Compare difference between command line and gui

I wanted to let you know that we have been able to reproduce the problem with the -i option in the CLC. I have logged this as a bug in our system to be considered in a future release.

Thank you for reporting this issue.

Tonya
by Tonya
Wed Feb 26, 2020 8:46 am
Forum: Support (Vault)
Topic: Changing connection to SSL
Replies: 13
Views: 1995

Re: Changing connection to SSL

TLS 1.1/1.2. is not supported in Visual Studio 2015.

Yes, the download you are referring to below "Vault GUI Client update for TLS 1.1/1.2" only applies to the stand-alone Vault GUI Client.

Tonya