Search found 661 matches

by Tonya
Thu Jan 07, 2021 2:27 pm
Forum: Support (Vault)
Topic: two factor authentication on login page
Replies: 4
Views: 77

Re: two factor authentication on login page

Hello again,

Sorry, Vault does not have that ability. Even with Active Directory, you would still have to authenticate with the Vault client. During login, the Vault Server will ask Active Directory if that user/password can be authenticated.

Tonya
by Tonya
Tue Jan 05, 2021 10:57 am
Forum: Support (Vault)
Topic: two factor authentication on login page
Replies: 4
Views: 77

Re: two factor authentication on login page

Hello,

Thank you for reaching out with your concern. Vault does not currently have the ability to perform two factor authentication when logging into the Vault Server. I will add this as a feature request to be considered in an upcoming release.

Thanks again,

Tonya
by Tonya
Wed Dec 30, 2020 12:29 pm
Forum: Support (DiffMerge)
Topic: . css files not recognized?
Replies: 1
Views: 75

Re: . css files not recognized?

Are .css files the only file type you are experiencing an issue with? Does this issue appear to work in multiple folders? Can you please provide me with the exact steps you are taking to open the files when experiencing the issue?

Thanks,

Tonya
by Tonya
Wed Dec 30, 2020 12:27 pm
Forum: Support (DiffMerge)
Topic: Independently scroll left and right files?
Replies: 1
Views: 31

Re: Independently scroll left and right files?

I'm not quite sure I'm understanding your inquiry. Can you please provide us with more details? Perhaps a screenshot would be helpful.

Thanks,

Tonya
by Tonya
Thu Dec 17, 2020 3:27 pm
Forum: Support (Vault)
Topic: File outside project/added to solution folder/no check in
Replies: 5
Views: 5282

Re: File outside project/added to solution folder/no check in

Hi Scott, Thank you for your input. As indicated in the previous thread, the VSIP client takes the path of the solution as the "top" level node. Any paths outside of that path are ignored. There is likely some sort of bug in checkout that is allowing the checkouts to be performed. In the m...
by Tonya
Wed Nov 25, 2020 8:18 am
Forum: Support (DiffMerge)
Topic: Select multiple peerless files to copy
Replies: 4
Views: 5050

Re: Select multiple peerless files to copy

Hello,

Thank you for your input. This feature has not yet been implemented but is still be considered for a future release.

Tonya
by Tonya
Thu Nov 12, 2020 4:18 pm
Forum: Support (Vault Professional)
Topic: VS 2019 Extension for Blazor Project - New Files Not Detected
Replies: 3
Views: 478

Re: VS 2019 Extension for Blazor Project - New Files Not Detected

Mike, I wanted to let you know that we were able to reproduce the issue. Blazor Projects have project files that does not contain a list of files that are under source control so Vault doesn't currently know how to handle items not found in the project file. As files are added, Vault does not realiz...
by Tonya
Wed Nov 11, 2020 2:47 pm
Forum: Support (Vault Professional)
Topic: VS 2019 Extension for Blazor Project - New Files Not Detected
Replies: 3
Views: 478

Re: VS 2019 Extension for Blazor Project - New Files Not Detected

Hi Mike, We have a few more questions for you to better understand the problem: Is this project specific? Or does the newly added files not show up for others in different projects? If so, is the project type different (Blazor, etc)? How is the end user adding the new files? Did you use Blazor proje...
by Tonya
Mon Nov 09, 2020 1:46 pm
Forum: Support (Vault)
Topic: Client window position bug
Replies: 1
Views: 350

Re: Client window position bug

Hello,

Thank you for reporting the issue. After deleting the FormMail value, was your problem resolved?

Thanks,

Tonya
by Tonya
Thu Oct 01, 2020 3:55 pm
Forum: Support (Vault)
Topic: CLI vault.exe Turn Off Proxy
Replies: 3
Views: 855

Re: CLI vault.exe Turn Off Proxy

Hi Eric, Thank you for following up with the requested information. After some investigating, we realized that the CLC doesn't use the GUI Settings and there is currently not an argument available to turn it off. The default is for the CLC to use whatever is defined for the system. We have logged a ...
by Tonya
Wed Sep 30, 2020 2:25 pm
Forum: Support (Vault)
Topic: CLI vault.exe Turn Off Proxy
Replies: 3
Views: 855

Re: CLI vault.exe Turn Off Proxy

Hi Eric,

Can you please provide us with the exact setting under the GUI Client's options -> Network Settings, proxy section?

Thanks,

Tonya
by Tonya
Mon Sep 21, 2020 6:58 am
Forum: Support (Vault)
Topic: VaultService: Service is unavailable (error 503)
Replies: 6
Views: 663

Re: VaultService: Service is unavailable (error 503)

Hello again,

Glad to hear you were able to resolve the problem. Thank you for the update and posting the resolution.

Tonya
by Tonya
Fri Sep 18, 2020 9:03 am
Forum: Support (Vault)
Topic: VaultService: Service is unavailable (error 503)
Replies: 6
Views: 663

Re: VaultService: Service is unavailable (error 503)

Please email your Vault Server log to support@sourcegear.com. The Vault Server log is in %windir%\temp\sgvault\sgvault.log on the server machine.

Thanks,

Tonya
by Tonya
Fri Sep 18, 2020 8:45 am
Forum: Support (Vault)
Topic: VaultService: Service is unavailable (error 503)
Replies: 6
Views: 663

Re: VaultService: Service is unavailable (error 503)

Hi Peter, Do you have the AppPools set to automatically recycle based on any events? If so, this can cause the IIS service to go down. If this doesn't help, please try the following and let us know the outcome: In a web browser, load the page http://VAULTSERVER/VaultService/, where VAULTSERVER is th...
by Tonya
Thu Aug 27, 2020 7:48 am
Forum: Support (Vault)
Topic: Transaction Exception (check-in): Response is not well-formed XML.
Replies: 4
Views: 1096

Re: Transaction Exception (check-in): Response is not well-formed XML.

Hello again,

Please send your server log to support@sourcegear.com and refer to this forum post.

Thanks,

Tonya