Search found 871 matches

by Tonya
Tue Apr 16, 2024 6:05 am
Forum: Support (DiffMerge)
Topic: Diffmrege 4.2.1 Crashing on Mac
Replies: 5
Views: 24274

Re: Diffmrege 4.2.1 Crashing on Mac

Thank you for the feedback. Once we have an update, I will post it here.

Tonya
by Tonya
Mon Apr 08, 2024 1:31 pm
Forum: Support (Vault Professional)
Topic: Add Files/Folders - Nothing
Replies: 3
Views: 285

Re: Add Files/Folders - Nothing

Hello again,

The attachment didn't come through but thank you for the update. I believe the description should be sufficient. Glad to hear you were able to resolve the problem!

Tonya
by Tonya
Mon Apr 08, 2024 12:29 pm
Forum: Support (Vault Professional)
Topic: Add Files/Folders - Nothing
Replies: 3
Views: 285

Re: Add Files/Folders - Nothing

Hello, We have a few questions. Are you simply trying to add files/folders from your local drive to Vault? Or are you using the Detect New FIles/Folders to specifically allow you to newly created files to the repository? When you attempt to add files, does the Add files/Folders dialog appear? If so,...
by Tonya
Fri Apr 05, 2024 7:38 am
Forum: Support (Vault)
Topic: 64Bit library for MSSCCI-API
Replies: 29
Views: 61627

Re: 64Bit library for MSSCCI-API

I will provide everyone with an update at the end of April. Thank you to everyone for your patience.

Tonya
by Tonya
Tue Apr 02, 2024 2:43 pm
Forum: Support (Vault)
Topic: 64Bit library for MSSCCI-API
Replies: 29
Views: 61627

Re: 64Bit library for MSSCCI-API

Thank you for validating how important this feature is to your dev team. The most recent update, we are going to attempt to get this feature in Vault 11. We'll know more at the end of the month. If it's possible to implement this feature in our next release, we can provide you with an early preview ...
by Tonya
Mon Apr 01, 2024 9:20 am
Forum: Support (Vault)
Topic: 64Bit library for MSSCCI-API
Replies: 29
Views: 61627

Re: 64Bit library for MSSCCI-API

Thank you for reaching out. Vault 11 is currently underway and this feature is being considered. I don't have complete confirmation if it will make the release. I will make sure to update this post when I know more.

Tonya
by Tonya
Mon Mar 25, 2024 7:08 am
Forum: Support (Vault Professional)
Topic: Shadow Option Missing On Admin Panel
Replies: 3
Views: 2996

Re: Shadow Option Missing On Admin Panel

Hello again, Thank you for the confirmation. It sounds like the plugin doesn't exist and needs to be added. I have copied below the Vault Plugin help information that will assist you in setting up the Shadow Folder feature: http://download.sourcegear.com.s3-website.us-east-1.amazonaws.com/Vault/10.1...
by Tonya
Fri Mar 22, 2024 7:25 am
Forum: Support (Vault Professional)
Topic: Shadow Option Missing On Admin Panel
Replies: 3
Views: 2996

Re: Shadow Option Missing On Admin Panel

Hello,

Can you please provide us with additional details? Does the Shadow Folder plugin not appear within your Vault Admin Tool under the Vault Plugins section? Or does it exist and its inactive or simply doesn't work?

Thanks,

Tonya
by Tonya
Tue Mar 19, 2024 3:05 pm
Forum: Support (Vault Professional)
Topic: Professional Web Site Error 404
Replies: 1
Views: 339

Re: Professional Web Site Error 404

Hi Andrew, Thank you for reaching out and making us aware of this issue. We will look into getting this resolved. In case you'd like to access the help information immediately, the 404 error is only for the landing page. The help information is still available and functional under "Table of Con...
by Tonya
Tue Mar 19, 2024 7:48 am
Forum: Support (Vault)
Topic: Vault fails to check in files starting with "."
Replies: 1
Views: 1573

Re: Vault fails to check in files starting with "."

Hello, Vault supports checking in files with names that begin with a "." so there may be something else going on. Do you want the .log files checked in? I believe those are files within Eclipse that don't necessarily belong in source control. If you'd like for us to troubleshoot this a bit...
by Tonya
Thu Mar 14, 2024 7:29 am
Forum: Support (Vault)
Topic: Error during Checkin
Replies: 9
Views: 1006

Re: Error during Checkin

Apologies! I have copied below a new link:

http://download.sourcegear.com.s3-websi ... tfiletypes

Tonya
by Tonya
Tue Mar 12, 2024 3:00 pm
Forum: Support (Vault)
Topic: Error during Checkin
Replies: 9
Views: 1006

Re: Error during Checkin

Hello again, Are you wanting to checkin the file "mobileplus-dark - Kopie.css'"? If not, remove the checkin from your pending changeset dialog. Folder Exclusion can be found in the Vault Admin Tool. I have coped below more information on regards to this feature: http://download.sourcegear....
by Tonya
Mon Mar 11, 2024 9:46 am
Forum: Support (Vault)
Topic: Error during Checkin
Replies: 9
Views: 1006

Re: Error during Checkin

Hello again,

Can you undo the checkin for the missing file from your Pending Changeset dialog? I would suggest doing the same for the sgbak folder.

Do you know how the sgbak folder was invoked to be checked in by VS? My suggestion is to indicate that the folder be excluded.

Tonya
by Tonya
Mon Mar 04, 2024 2:46 pm
Forum: Support (Vault)
Topic: Error during Checkin
Replies: 9
Views: 1006

Re: Error during Checkin

Hello again, When you attempted to create the Vault Server log and checked in the file, did you receive an error? There is nothing logged in your server log file. Can you send us a screenshot of the error you are receiving? Followed by step by step instructions to recreate the problem. Thanks, Tonya
by Tonya
Fri Mar 01, 2024 1:31 pm
Forum: Support (Vault)
Topic: Error during Checkin
Replies: 9
Views: 1006

Re: Error during Checkin

Hi Thomas,

Can you please send your Vault Server log to support@sourcegear.com for us to review? The Vault Server log is in %windir%\temp\sgvault\sgvault.log on the server machine.

Thanks,

Tonya