SourceGear Support

What is the Folder Export Import Tool?

Vault Folder Export/Import allows you to copy the contents of a Vault folder to a different server or a different repository on the same server.

Folder Export will output the contents and history of a selected Vault folder to a local file on the file system ...

Hello,

I have copied below the Vault upgrade guide:

https://support.sourcegear.com/viewtopic.php?f=13&t=11648&

Please note that if you are upgrading from Vault 7.1 to 11, you will need to upgrade to 7.2.1 and then can upgrade to 11. Windows Server 2019 is supported on Vault 11.

If you would like ...

Hi George,

Unfortunately, I am unfamiliar with Magic XPA and this doesn't appear to be a supported environment. It's possible Vault worked with it in the past but the newer Vault version may have some system requirements that is not available within this IDE (which is where I would probably start ...

Can you please send your Vault Server log to support@sourcegear.com? It doesn't appear to be uploading to the forum. We'd also like to see your web.config file.

Please refer to this forum post when you send your email.

Thanks,

Tonya

Hello again,

There is likely something that isn't quite right in your web.config files. We'd need to do some more investigating and have you send over your Vault Server web.config file to support@sourcegear.com.

Please note that your organization does not have maintenance and in order to continue ...

Hello again,

What version of Vault do you have installed? Have you attempted to run the Vault password encryption tool a second time? Are you still experiencing the issue logging in?

Tonya

What happens when user's attempt to connect to the Vault Server? Do they receive an error? If so, what is the error?

Thanks,

Tonya

Hello,

TxID's are designed to always be unique.

Tonya

Hello,

Thank you for reporting this issue. I was able to reproduce the problem and I have it logged to be fixed in an upcoming release.

Tonya

Hello again,

Can you please send over a screenshot of the information listed under Help - Technical Support? Please send over the information displayed from your machine and then one from a user who's comments appear successfully. Please email them to support@sourcegear.com.

Can you also try to ...

Hi Tim,

Could you please email the following to support@sourcegear.com?

1) Your entire Vault Server log (%windir%\temp\sgvault\sgvault.log on the server machine).

2) Your web.config file for notifications (C:\inetpub\wwwroot\VaultService\VaultNotifyService\Web.config).

3) Your Notification ...

Hello again,

Yes, my suggestion would be to uninstall the Vault Client and reinstall the client. I would also try clearing your client-side cache file:

Please let me know if this doesn't help.

Tonya

Hi Mike,

Thank you for reaching out. I can confirm this is a bug that has already been reported to us. It does not appear to be related to Vault 11. This issue has been logged under item #20216 (in case you want to check on the status in the future). We will consider this to be resolved in an ...

Hi Joe,

Thank you for reaching out. We have added the Power Toys section to the Vault 11 download page:

https://sourcegear.com/vault/downloads.html

Please let us know if you experience any issues.

Thanks,

Tonya

Hello,

Thank you for reaching out. We have added the Java CLC for Vault 11 to the download page:

https://sourcegear.com/vault/downloads.html

Please let us know if you experience any issues.

Thanks,

Tonya