Search found 958 matches

by Tonya
Tue Jan 27, 2026 2:41 pm
Forum: Support (DiffMerge)
Topic: about popup too slow
Replies: 1
Views: 250

Re: about popup too slow

Hello,

We are currently transitioning DiffMerge into an open source project. There is a build available on GitHub if you are interested:

https://github.com/sourcegear/diffmerge ... g/v5.0.0.1

Please note, this is still an ongoing transition and we are still working on the progress.

Moving ...
by Tonya
Tue Jan 27, 2026 7:58 am
Forum: Support (Vault)
Topic: Groups - Reviewing User List
Replies: 6
Views: 15940

Re: Groups - Reviewing User List

This feature request was also not resolved in Vault 11 but will likely make our next minor release (Vault 11.1).

Tonya
by Tonya
Tue Jan 27, 2026 7:57 am
Forum: Support (Vault Professional)
Topic: XML control characters not escaped
Replies: 12
Views: 83303

Re: XML control characters not escaped

This issue was not resolved in Vault 11 but will likely make our next minor release (Vault 11.1).

Tonya
by Tonya
Mon Jan 12, 2026 9:15 am
Forum: Support (Vault Professional)
Topic: File or directory is corrupt
Replies: 1
Views: 471

Re: File or directory is corrupt

Hello,

The error "System.IO.IOException: The file or directory is corrupted and unreadable." is technically a Windows error. When doing some very elementary research it states "this error means Windows can't access a file or folder due to disk errors, malware, or sudden shutdowns, requiring you to ...
by Tonya
Thu Jan 08, 2026 8:04 am
Forum: Support (Vault Professional)
Topic: Visual Studio 2026
Replies: 2
Views: 9978

Re: Visual Studio 2026

Hello again,

I wanted to get back in touch to let you know that we have a pre-release build available for Vault 11 customers that supports Visual Studio 2026. If you are interested in obtaining it, please email support@sourcegear.com, and we will provide you with a download link.

Tonya
by Tonya
Thu Jan 08, 2026 8:04 am
Forum: Support (Vault)
Topic: Visual Studio 2026 extension
Replies: 2
Views: 2661

Re: Visual Studio 2026 extension

Hello again,

I wanted to get back in touch to let you know that we have a pre-release build available for Vault 11 customers that supports Visual Studio 2026. If you are interested in obtaining it, please email support@sourcegear.com, and we will provide you with a download link.

Tonya
by Tonya
Tue Dec 30, 2025 1:58 pm
Forum: Support (Vault)
Topic: Vault Client 11 and Program Compatibility Assistant (PCA)
Replies: 1
Views: 459

Re: Vault Client 11 and Program Compatibility Assistant (PCA)

Hi David,

Thank you for the information. We appreciate the feedback.

Tonya
by Tonya
Fri Dec 05, 2025 9:18 am
Forum: Support (Vault Professional)
Topic: V11 Pro _sqbak and new working files
Replies: 1
Views: 1670

Re: V11 Pro _sqbak and new working files

Hello,

Sorry to hear that you are experiencing a couple of issues with Vault 11.

Do you know how the sgbak folder was invoked to be checked in by VS? My suggestion is to indicate that the folder be excluded.

The second issue has me a bit perplexed. Could you please email support@sourcegear.com ...
by Tonya
Tue Dec 02, 2025 8:06 am
Forum: Support (Vault)
Topic: Visual Studio 2026 extension
Replies: 2
Views: 2661

Re: Visual Studio 2026 extension

Hello,

Thank you for reaching out! We don't have an official build yet available for VS 2026 but we are currently working on one and should be available very soon. This will most likely be available in a minor release for Vault 11. We will update our website once we officially support this version ...
by Tonya
Thu Sep 18, 2025 6:41 am
Forum: Support (Vault Professional)
Topic: Missing Change Set Comment History in Version Details View
Replies: 9
Views: 41220

Re: Missing Change Set Comment History in Version Details View

Hi Tara,

The issue existed before Vault 11 but were not really sure the exact release it become a problem. There is no way of automatically keeping track of the issue other than reaching out to us. If the fix gets included in a release, it will also be listed in the release notes. As of right now ...
by Tonya
Wed Sep 17, 2025 8:51 am
Forum: Support (Vault Professional)
Topic: Visual Studio 2026
Replies: 2
Views: 9978

Re: Visual Studio 2026

Hello,

Vault 11 currently does not support VS 2026 Insiders edition. We are aware of the 2026 release and will provide support for it in an upcoming release.

Tonya
by Tonya
Tue Sep 16, 2025 1:24 pm
Forum: Support (Vault Professional)
Topic: Missing Change Set Comment History in Version Details View
Replies: 9
Views: 41220

Re: Missing Change Set Comment History in Version Details View

Update:

This issue has been logged under item #20216 (in case you want to check on the status in the future). We will consider this to be resolved in an upcoming release.

Tonya
by Tonya
Mon Aug 18, 2025 8:41 am
Forum: Support (Vault)
Topic: Vault 8 tring to migrate to Windows 11
Replies: 6
Views: 28842

Re: Vault 8 tring to migrate to Windows 11

This is likely an IIS related issue. When you setup / configured the IIS server for the Vault Server, did you add the "Application Server" feature as well as the HTTP static content to the role?

Below are the roles that need to be checked:

Web Server (IIS) \ Web Server \ Common HTTP Features ...
by Tonya
Thu Aug 14, 2025 12:25 pm
Forum: Support (Vault)
Topic: Vault 8 tring to migrate to Windows 11
Replies: 6
Views: 28842

Re: Vault 8 tring to migrate to Windows 11

Hello again,

You will need to either try to perform the install with the "sa" account or increase the rights of the user for the Windows Authentication so that they have full admin rights.

You could also try running the installer as admin from a command prompt.

Run a command-prompt as ...
by Tonya
Thu Aug 14, 2025 7:48 am
Forum: Support (Vault)
Topic: Vault 8 tring to migrate to Windows 11
Replies: 6
Views: 28842

Re: Vault 8 tring to migrate to Windows 11

Were you connecting to the SQL Server using Windows authentication or SQL authentication?

Did the account you used to connect to the SQL Server have SQL sysadmin rights? The rights need to be at the same level as 'sa'.

Tonya