Search found 976 matches

by tonya
Fri Jul 31, 2026 7:21 am
Forum: Support (Vault)
Topic: Unable to Check In Files with Dot-Prefixed Names in Vault
Replies: 1
Views: 105

Re: Unable to Check In Files with Dot-Prefixed Names in Vault

Hello,

Vault supports checking in files with names that begin with a "." so there may be something else going on. Do you want the .log files checked in? I believe those are files within Eclipse that don't necessarily belong in source control. If you'd like for us to troubleshoot this a bit more ...
by tonya
Wed Jul 22, 2026 6:45 am
Forum: Support (Vault)
Topic: Error xhen getting History
Replies: 5
Views: 818

Re: Error xhen getting History

To disable email notifications you will need to invoke the Vault Admin Tool. Under the Admin tab, select Vault Plugins. Within this dialog you should see some server URL's and you will want to look for the ones that specify VaultNotifyService, select Modify and disable this option.

Feel free to ...
by tonya
Tue Jul 21, 2026 7:04 am
Forum: Support (Vault)
Topic: Error xhen getting History
Replies: 5
Views: 818

Re: Error xhen getting History

Hello again,

The errors in your server log in regards to Vault Notify Service is for the email notification feature of Vault. If you aren't using this feature, disable it from the Vault Admin tool and the errors should go away.

If you have a current Vault maintenance plan and would like additional ...
by tonya
Mon Jul 20, 2026 8:36 am
Forum: Support (Vault)
Topic: Error xhen getting History
Replies: 5
Views: 818

Re: Error xhen getting History

Hello,

Here are a few suggestions that may have caused this error:

1) The Vault Server cannot write to or read from its temporary file location.
2) The server disk is full or nearly full.
3) Antivirus or endpoint security is locking or deleting Vault temporary files.

Reviewing your Vault Server ...
by tonya
Wed Jul 08, 2026 7:06 am
Forum: Support (Vault)
Topic: error loading Vault Standard to VM
Replies: 1
Views: 794

Re: error loading Vault Standard to VM

The protocol not supported usually means there is a version mismatch between a Vault connection's supported protocol vs. the Vault Server.

After installing the Vault 11 Server, did you also install the Vault 11 GUI Client?

If so, please follow up with your Vault Server log. Your Vault Server log ...
by tonya
Thu Apr 16, 2026 1:27 pm
Forum: Support (Vault Professional)
Topic: Vault Pro on Visual Studio 2006 Community
Replies: 4
Views: 11204

Re: Vault Pro on Visual Studio 2006 Community

Hello again,

No worries! Happy to hear that you discovered the hiccup. It can all be a bit confusing so it's understandable.

Tonya
by tonya
Thu Apr 16, 2026 11:20 am
Forum: Support (DiffMerge)
Topic: Worried about the continued support to diffmerge in macOS 26.4 (newest as of April 2026)
Replies: 3
Views: 12564

Re: Worried about the continued support to diffmerge in macOS 26.4 (newest as of April 2026)

Hello again,

Any information you'd like to provide (bugs, enhancements, etc) should be submitted through GitHub.

Tonya
by tonya
Thu Apr 16, 2026 8:05 am
Forum: Support (Vault Professional)
Topic: Vault Pro on Visual Studio 2006 Community
Replies: 4
Views: 11204

Re: Vault Pro on Visual Studio 2006 Community

Hi Paul,

Can you please provide us with more information in regards to the following: "However, the latest V11.1 extension does not install successfully in VS 2026"? In what way does it fail?

Thanks,

Tonya
by tonya
Mon Apr 13, 2026 8:35 am
Forum: Support (DiffMerge)
Topic: Worried about the continued support to diffmerge in macOS 26.4 (newest as of April 2026)
Replies: 3
Views: 12564

Re: Worried about the continued support to diffmerge in macOS 26.4 (newest as of April 2026)

Hello,

We are currently transitioning DiffMerge into an open source project. There is a build available on GitHub if you are interested:

https://github.com/sourcegear/diffmerge/releases/tag/v5.0.0.1

Please note, this is still an ongoing transition and we are still working on the progress.

Moving ...
by tonya
Mon Apr 06, 2026 8:09 am
Forum: Support (Vault)
Topic: Visual Studio 2026 extension
Replies: 5
Views: 21586

Re: Visual Studio 2026 extension

Hello,

Vault 11.1 has officially been released and provides support for Visual Studio 2026.

Tonya
by tonya
Mon Apr 06, 2026 8:08 am
Forum: Support (Vault Professional)
Topic: Visual Studio 2026
Replies: 6
Views: 22869

Re: Visual Studio 2026

Hello,

I wanted to update this thread to let everyone know that Vault 11.1 has officially been released which will provide you with support for Visual Studio 2026.

Tonya
by tonya
Fri Mar 27, 2026 9:14 am
Forum: Support (Vault Professional)
Topic: Associated Changesets in Work Items are working improperly
Replies: 1
Views: 6505

Re: Associated Changesets in Work Items are working improperly

Hello,

Thank you for the feedback and for all the details you provided. This issue has already been resolved and will be fixed in the Vault 11.1 release. The release will likely be available next week. Please keep an eye out for an update on our website.

Tonya
by tonya
Thu Mar 26, 2026 6:54 am
Forum: Support (Vault)
Topic: Visual Studio 2026 extension
Replies: 5
Views: 21586

Re: Visual Studio 2026 extension

Hello again,

Support for VS 2026 will be included in Vault 11.1. This release should be available very soon.

If you upgrade to Vault 11 and have maintenance, we have a link available that will allow you to access the VS 2026 extension for Vault (please reach out to support for this link).

Thanks ...
by tonya
Mon Mar 23, 2026 7:19 am
Forum: Support (Vault Professional)
Topic: vaultgettolocationoutsideworkingfolder marks files as modified
Replies: 1
Views: 5696

Re: vaultgettolocationoutsideworkingfolder marks files as modified

Hi Tara,

We are going to need more information to assist you with this issue. Can you please send over your Vault Server log to support@sourcegear.com?

We'd also like to know more about the build script you are running to see if we can determine the cause as well.

The error "An existing ...
by tonya
Sat Feb 21, 2026 8:24 am
Forum: Support (DiffMerge)
Topic: Registration - How do I obtain a key
Replies: 1
Views: 13572

Re: Registration - How do I obtain a key

Hello,

We are no longer accepting registrations for DiffMerge. We are currently transitioning DiffMerge into an open source project. There is a build available on GitHub if you are interested:

https://github.com/sourcegear/diffmerge ... g/v5.0.0.1

Please note, this is still an ongoing transition ...