Search found 34 matches

by Charles Monk
Tue Aug 09, 2011 2:11 am
Forum: Support (Vault Professional)
Topic: Migrating Fortress(Dragnet) data to Axosoft OnTime
Replies: 3
Views: 3499

Re: Migrating Fortress(Dragnet) data to Axosoft OnTime

Is there any news on this? We'd be interested in considering a switch, but would be unwilling to re-enter all our open items to a new system.
by Charles Monk
Wed Jan 12, 2011 3:11 am
Forum: Support (Vault Professional)
Topic: Migrating Fortress(Dragnet) data to Axosoft OnTime
Replies: 3
Views: 3499

Migrating Fortress(Dragnet) data to Axosoft OnTime

We're using the Sourcegear item tracking which was originally Dragnet and is now part of the Vault Professional product. Should we look at this Axosoft OnTime? If it's really much better, then we would happily switch, but only if there's a reasonable way to import all of our data from the Fortress D...
by Charles Monk
Mon May 24, 2010 4:07 pm
Forum: Support (Fortress)
Topic: Fortress 2.0 web browser interface stylesheet
Replies: 3
Views: 3523

Re: Fortress 2.0 web browser interface stylesheet

OK. I just wondered if anyone else had already done some hacking with the CSS and had a stylesheet they could share. If you are redesigning the style, could I request/suggest that you offer some choice? I'd be particularly glad to see one with a name like 'soothing' or 'simple'. Would it also be pos...
by Charles Monk
Mon May 24, 2010 6:31 am
Forum: Support (Fortress)
Topic: Fortress 2.0 web browser interface stylesheet
Replies: 3
Views: 3523

Fortress 2.0 web browser interface stylesheet

We recently upgraded from Fortress 1.x to 2.0.3. We use the web browser interface for bug/item tracking and we have a few web-only users. I don't know if that makes us unusual. The functional improvements are impressive and will save a lot of time clicking and waiting for server round-trips, but I t...
by Charles Monk
Thu Feb 26, 2009 5:04 pm
Forum: Support (Fortress)
Topic: Server 500 error viewing pending status items
Replies: 5
Views: 3410

Re: Server 500 error viewing pending status items

OK, thanks for clarifying. The second status cannot be deleted (presumably because it was the original, necessary, "Completed" status), but not can I change it status type. It's apparently locked at "Pending". Is this what you'd expect? If it's descended somehow from the original Completed, shouldn'...
by Charles Monk
Thu Feb 26, 2009 4:10 pm
Forum: Support (Fortress)
Topic: Server 500 error viewing pending status items
Replies: 5
Views: 3410

Re: Server 500 error viewing pending status items

OK, we will send the logs when we can. The server is maintained for us off-site by another firm, so we can't directly access the logs.

Meanwhile, can you explain why only first of the statuses (other than Open) appears as a tab?
by Charles Monk
Thu Feb 26, 2009 5:30 am
Forum: Support (Fortress)
Topic: Server 500 error viewing pending status items
Replies: 5
Views: 3410

Server 500 error viewing pending status items

The introduction of a 'pending' status type was great. We've adjusted the set of statuses on our Fortress server to match our workflow, so that items move from open through various pending states before being closed. Can't apparently post images here, so I'll do it in text: Value Status Type Open Op...
by Charles Monk
Thu Feb 26, 2009 5:09 am
Forum: Support (Fortress)
Topic: Regional settings
Replies: 4
Views: 3376

Re: Regional settings

Apparently, this setting is overridden with each update of the Fortress server, so we need to remember to restore it manually every time. Could your installation retain the setting? Or (better) could this setting be accessible through the web admin interface? ... and it would be *really fantastic* j...
by Charles Monk
Mon Nov 24, 2008 1:23 pm
Forum: Support (Fortress)
Topic: Feature request: copy path to clipboard
Replies: 5
Views: 4246

Re: Feature request: copy path to clipboard

<SNIP> For a folder path, right click on the folder path just about the file list, i.e., "Contents of $/FolderA/SubfolderA/subfolder." You'll get a context menu with "Copy." To copy a file path, right click on a file and select "Properties." Right click on the file path in File Properties to copy. ...
by Charles Monk
Mon Nov 24, 2008 10:21 am
Forum: Support (Fortress)
Topic: Feature request: simple messaging
Replies: 3
Views: 2375

Re: Feature request: simple messaging

Yes OK. Sorry if this is was a duplicate.
by Charles Monk
Mon Nov 24, 2008 7:01 am
Forum: Support (Fortress)
Topic: Feature request: copy path to clipboard
Replies: 5
Views: 4246

Feature request: copy path to clipboard

Sometimes, I'm emailing someone, or making a note in the bug-tracking web and I want to tell them that I've added a file to the source code repository. So far, I haven't found anywhere in the Fortress client GUI that lets me select and copy the folder path to the system clipboard. It's displayed in ...
by Charles Monk
Mon Nov 24, 2008 6:57 am
Forum: Support (Fortress)
Topic: Feature request: simple messaging
Replies: 3
Views: 2375

Feature request: simple messaging

Often someone else has got a file checked out which I need. They might be working somewhere else. I can email them to ask that they check it in, but maybe it's not urgent and I don't want to hassle them if they are working on something else. Or maybe it's really urgent and I need to know that they k...
by Charles Monk
Mon Nov 24, 2008 6:49 am
Forum: Support (Fortress)
Topic: "Batch Edit" not available in 'All Projects' view.
Replies: 9
Views: 17166

Re: "Batch Edit" not available in 'All Projects' view.

Can I add my vote in support of this feature please? I got frustrated when we recently needed to move a load of items from one (old) project to a newly-created one.
by Charles Monk
Mon Jan 07, 2008 9:05 am
Forum: Support (Dragnet)
Topic: Hitting 'enter' gives unexpected behaviour
Replies: 7
Views: 13703

OK Beth, thanks for clarifying.
by Charles Monk
Fri Jan 04, 2008 8:21 am
Forum: Support (Dragnet)
Topic: Hitting 'enter' gives unexpected behaviour
Replies: 7
Views: 13703

So no fix in Dragnet, then?

Hi, I found and checked the downloads for Dragnet. The version hasn't increased since our last update, I think. Just now all we want is a quick fix for this one problem in Dragnet so that we can continue using it without hassle. If I can avoid trying to work out what Fortress is, or what an ALM is, ...