SourceGear Support

I've tried it from Firefox and Chrome across two different client machines. I just tried the iisreset but once I'd logged in again nothing had changed.

I'm having the familar problem of needing to undo the checkout of a colleague who is uncontactable and has accidentally left a file checked out. I tried to use the /vaultservice/Admin/UndoCheckOut.aspx page, but nothing happens when I click on the button. As so often on this web interface, problems ...

Hi, I've finally had time to revisit this problem. I've followed all your steps. The IIS service is currently running under the local user account, which should eliminate any permissions issues. I can go to the VaultShadowFolderService manually, which shows a page listing the operations supported. N...

I'm having this same problem. I can change the URL in the box, but the only button, labelled 'try again', doesn't do anything.

The functionality I'm talking about is all on the client side (I don't know if the settings are stored on the server). I see there is a option to exclude file types on the server configuration but this is not related to my original post. I added the file types group using options -> file types -> ad...

One of the features that got my attention when I was thinking about upgrading from SOS 4 to 5 was the file type filtering. I quite often have projects that contain spurious files which I don't want to be part of source control. Unfortunately the feature doesn't work as I had hoped and I doubt it's b...

In the project I just tried, a few of the files were checked in but most were left. There were messages in the output window giving the names of the few files that worked. The last message said the it had been completed successfully. From the small sample I tried today, all the files I found that di...

Having just upgraded from SOS 3 to 5 the first feature I tried out was the 'Pending Checkins' pane. I went through and carefully deselected all the projects I wanted to keep checked out then pressed the 'check in' button. This had no effect. I thought perhaps it was related to projects that might be...