SourceGear Support

OK. I figured out how to fix the problem. I use Avast! Pro Antivirus. It has a real-time shield called 'Web Shield'. In the 'Expert Settings' dialog for Web Shield, in the 'Main Settings' section there is a checkmark for 'Scan traffic from well-known browser processes only'. By enabling this (turn t...

Thanks for your message. We did not look into changes on the server because the problem appears to be only present on specific client machines. Here's some important info, however. You suggested looking at antivirus software, so as an experiment I temporarily disabled my antivirus (Avast) on the aff...

A week and a half ago my laptop ceased to be able to connect promptly to source offsite servers. When I connect there is a very long delay before the login dialog appears. In fact the login dialog will not appear at all if I have the keep-alive signal disabled. With the keep-alive enabled, the login...

Hi, I need to connect to a sourcesafe database via SOS (5.0.2) via two different IP addresses. When I am working in my home office I connect via a secure (port 8081) over a public IP address, port forwarded to the source offsite server computer. When I am working on-site I cannot access the database...