SourceGear Support

So are there no suggestions on how to resolve the "Error 500: The Server is unable to process your request, click the login button to go back to the login page"? This still happens whenever I try to submit a new item to Item Tracking (now logged in as user instead of admin).

I had thought that admin was the only user. I added another user and logged in as that user, which did show up in the Resolver dropdown. However, I still get the "Error 500" when I submit a new item. I tried the External Add link, and it immediately gives an error from IIS: "Server Er...

This is installed on Small Business Server 2008 -- essentially Windows Server 2008 and IIS 7.0. I am running Fortress in 32-bit mode so I can use Handoff for VSS. (Getting IIS to work in 32-bit mode was a bit tricky, because SBS installed a 64-bit-only compression module. But I found a 32-bit versio...

I am logged on as admin using the web client. Now that I know it should work I did more experimenting. I checked the project options "Allow External Submissions" and "Enable Public Items", and I got a lot further. I reached a web page to add an item, but when I clicked Submit, I ...

I'm a single developer and thought I'd move to Fortress from SourceSafe -- a nice upgrade for free. I have the source control feature working fine, but can't get anywhere with item tracking. Is this featured disabled for free users? I was able to create a project but when I try to access it I get Fa...