Search found 35 matches

by hwapdc
Wed May 08, 2019 8:13 am
Forum: Support (Vault)
Topic: Shadow Folder Service unable to connect to the server
Replies: 1
Views: 3507

Shadow Folder Service unable to connect to the server

Hi After upgrade to version 10 we suddenly gets: The Shadow Folder Service was unable to connect to the server. Please enter the login to be used by the Shadow Folder Service. In vault log we see this: ----08-05-2019 16:09:28 admin--pdc-1645.pdc.xx(10.117.68.114)--SSL Enabled System.Exception: An er...
by hwapdc
Tue Jun 19, 2018 8:19 am
Forum: Support (Vault)
Topic: Vault Performance / Hardware
Replies: 10
Views: 5177

Re: Vault Performance / Hardware

Hi
SG Support did ask:
4) Do you know if ALL of your users have *unchecked* the "Request database delta on repository cache miss" on the "Network Settings" options?

At PDC some developers has this option checked some hasn't. What is the recommended setting of this option?
by hwapdc
Mon Jun 18, 2018 7:40 am
Forum: Support (Vault)
Topic: Upgrade .Net Framework at Vault Server?
Replies: 2
Views: 4608

Upgrade .Net Framework at Vault Server?

According to Vault 10 System Requirements (http://sourcegear.com/vault/documentation/sysreq.html) Vault Server requires at least the .NET Framework 4.5 My Windows Server running SourceGear Vault Service has .NET Framework 4.5.2 (Version 4.5.51650/Release 379893). This server only runs Vault Service....
by hwapdc
Mon Jun 18, 2018 7:27 am
Forum: Support (Vault)
Topic: Vault Performance / Hardware
Replies: 10
Views: 5177

Re: Vault Performance / Hardware

Yesterday I added more vCPU to the Windows Server running the Vault Web Server, so far it seems to be running OK. I'l look
by hwapdc
Fri Jun 15, 2018 9:06 am
Forum: Support (Vault)
Topic: Vault Performance / Hardware
Replies: 10
Views: 5177

Re: Vault Performance / Hardware

Hi The issue is not the SQL Server. The SQL server is running at dedicated Windows Server. We have carefully monitored the performance of the SQL server. The SQL is waiting to deliver the results to the Vault Server. Vault server is running at dedikated Windows Server only running Vault Web Service....
by hwapdc
Fri Jun 15, 2018 4:22 am
Forum: Support (Vault)
Topic: Vault Performance / Hardware
Replies: 10
Views: 5177

Vault Performance / Hardware

Hi
Due to increasing activity CPU usage sometimes skyrocks to 98% for several hours. Vault Server is running at Windows Server (VMWARE Guest with 4 vCPU). I'm considering adding 4 or 8 vCPU. Do I need to reconfigure IIS or reinstall Vault Server after adding more vCPU?
by hwapdc
Thu Feb 15, 2018 5:09 am
Forum: Support (Vault)
Topic: Automated List users access to repository
Replies: 1
Views: 2702

Automated List users access to repository

I need a list of every user and access to every repository. I know I can get this at Admin/Groups.aspx or by using the Security Reporter Tool. I need an automated way to get this report to be able to do a scheduled list for auditing. A SQL query would be fine or command line version of the Security ...
by hwapdc
Sun Jan 28, 2018 10:31 am
Forum: Support (Vault Professional)
Topic: The specified path, file name, or both are too long
Replies: 6
Views: 5610

Re: The specified path, file name, or both are too long

Hi
Is there any news regarding Vault (Vault Server and Vault Clients) supporting long file path (beyond the old 260 char limit). Windows 10 and Windows 2016 now supports file path longer than 260 chars (Enable Win32 long paths).
by hwapdc
Wed Jan 03, 2018 4:37 am
Forum: Support (Vault)
Topic: Users Last Login
Replies: 6
Views: 5026

Re: Users Last Login

Hi Beth
An email a day with the logins of the days is OK.
by hwapdc
Fri Dec 29, 2017 8:52 am
Forum: Support (Vault)
Topic: Users Last Login
Replies: 6
Views: 5026

Re: Users Last Login

I would like to suggest the option of logging the timestamp of last login for a user in to a SG Vault database. Eg. [sgmaster].[dbo].[users] table. For auditing it would be very nice in an easy way to document last login to to Vault Service for users. The sgvault.log is a termporary file and not sui...
by hwapdc
Wed Feb 24, 2016 1:31 pm
Forum: Support (Vault)
Topic: Vault Server at same Windows server as SQL Server
Replies: 2
Views: 3501

Vault Server at same Windows server as SQL Server

Hi If the SQL Server has plenty of ressources - RAM, CPU, disk i/o is there any disadvantage by installing Vault Server at same Windows Server as the SQL server? Could there be an increase in I/O performance between SQL server and Vault (IIS) by this setup? The Windows server will only run Vault (II...
by hwapdc
Fri Oct 16, 2015 3:44 am
Forum: Support (Vault)
Topic: SSL
Replies: 1
Views: 3601

SSL

Hi
We would like to disable http at the Vault Web Services and only use https.
SSL certificate is issues the Web Server.
Do I need to reinstall Vault Web Service or can I just change the plugins to https:
VaultPlugins1.png
VaultPlugins1.png (55.92 KiB) Viewed 3601 times
by hwapdc
Fri Oct 16, 2015 3:40 am
Forum: Support (Vault)
Topic: Duplicate entries in Plugins
Replies: 1
Views: 4851

Duplicate entries in Plugins

At Vault Plugins I see duplicate entries:
VaultPlugins1.png
VaultPlugins1.png (55.92 KiB) Viewed 4851 times
Should I disable some - if yes - the 127.0.0.1 or the vault.pdc.xx ??
by hwapdc
Mon Sep 01, 2014 2:25 am
Forum: Support (Vault)
Topic: The wait completed due to an abandoned mutex
Replies: 5
Views: 7588

Re: The wait completed due to an abandoned mutex

Recently users are complaining of receiving error message: The wait completed due to an abandoned mutex
Vault Version 7.2.1.265

What does this mean?
What action should be taken at client side, server side?
by hwapdc
Mon Feb 24, 2014 7:48 am
Forum: Support (Vault)
Topic: Can the Vault Databases Be Renamed?
Replies: 8
Views: 5971

Re: Can the Vault Databases Be Renamed?

I'm not sure I understand your answer. Is it correct that I can have multiple sets of Vault Databases at the same instance of MS SQL Server, but you do not recommend it due to performance issues?