Search found 12 matches

by hiroysungard
Tue Jan 02, 2018 1:01 pm
Forum: Support (SourceOffSite)
Topic: Source off site 5.0.3 client connection
Replies: 1
Views: 5037

Source off site 5.0.3 client connection

Hi,

I'm testing a connection for a user and I get the following when trying to connect to the SOS server:
" ** The network connection to the server was closed ** "

Does this mean I have no access to any VSS DBs or is this another issue in SOS?

Thank you
by hiroysungard
Fri Apr 29, 2016 10:29 am
Forum: Support (SourceOffSite)
Topic: SOS 5 licensing
Replies: 3
Views: 9474

Re: SOS 5 licensing

Thanks Beth - but this doesn't answer my question but it may not have been clear either - sorry about that. To clarify the question the groups are under the same company/corporation however they work off of different VSS servers for different development projects/products so can we transfer one of t...
by hiroysungard
Fri Apr 29, 2016 7:42 am
Forum: Support (SourceOffSite)
Topic: SOS 5 licensing
Replies: 3
Views: 9474

SOS 5 licensing

Hello, We're currently using SOS 5 and have approximately 18 to 21 seat licenses - however the team group I support is only using part of these. My question is can we have another group use some or part of the seat licenses currently not in use as the group will most likely not grow again? Also, the...
by hiroysungard
Mon Jun 24, 2013 9:14 am
Forum: Support (SourceOffSite)
Topic: Trouble installing to new server
Replies: 2
Views: 17214

UPDATE to problems

Hello, I have an update I was able to finally get "SosServerProfessional_5_0_3" installed on the new server. However now I cannot get the SOS service to start. I receive the following 2 errors in the event logs: Event ID: 7009 "A timeout was reached (30000 milliseconds) while waiting for the SourceO...
by hiroysungard
Mon Jun 24, 2013 7:40 am
Forum: Support (SourceOffSite)
Topic: Trouble installing to new server
Replies: 2
Views: 17214

Trouble installing to new server

Hello, I'm having trouble installing SosServerProfessional_5_0_3 to a new server or replacement server of ours. I am a full administrator on the server but the installation keeps erroring out with: Product: SourceOffSite 5 Server -- Error 1923. Service 'SourceOffSite 5 Server' (SosSvrSvc5) could not...
by hiroysungard
Fri Jan 04, 2013 11:24 am
Forum: Support (SourceOffSite)
Topic: User cannot connect using newly created key file
Replies: 4
Views: 11696

Re: User cannot connect using newly created key file

OK - I will coordinate with the user and see when's the best time and email you.

Thank you
lbauer wrote:I'd suggest we schedule a remote assist session where I can take a closer look. Email me at support at sourcegear.com, ATTN: Linda.

Please include a link to this forum post.
by hiroysungard
Fri Jan 04, 2013 9:21 am
Forum: Support (SourceOffSite)
Topic: User cannot connect using newly created key file
Replies: 4
Views: 11696

Re: User cannot connect using newly created key file

The OS on the client side is Windows 7

I should also note that we have other users in the same location that are not having this issue and they are also using Windows 7 as well.

Thank you
lbauer wrote:What operating system is the SOS Client installed on?
by hiroysungard
Fri Jan 04, 2013 8:05 am
Forum: Support (SourceOffSite)
Topic: User cannot connect using newly created key file
Replies: 4
Views: 11696

User cannot connect using newly created key file

Hi, We have a user who is having an issue with connecting to the SOS server using a newly created key file for them. After the connecting and logging in part there is an error that shows the following: "The network connection encountered an error while reading a response from the server. (CAsyncSock...
by hiroysungard
Tue Feb 01, 2011 12:24 pm
Forum: Support (SourceOffSite)
Topic: SOS does not support NT authentication
Replies: 3
Views: 4423

Re: SOS does not support NT authentication

Thank you - that answers my question for both posts... SOS does not support Windows authentication the way VSS does. When SOS users log in, they need to use their VSS username and password. You can set SOS Client for auto login by clicking the "Connect automatically" and "Remember password" checkbo...
by hiroysungard
Tue Feb 01, 2011 12:22 pm
Forum: Support (SourceOffSite)
Topic: Logging into a VSS and authentication
Replies: 3
Views: 4649

Re: Logging into a VSS and authentication

Hi, Sorry I think my question is from my second post which can be deleted if necessary. But "SOS does not support NT authentication - Does this still hold true for the latest versions of SOS 5.x.x?" There is no integration for NT authentication which means the logon from the SOS client must use VSS ...
by hiroysungard
Tue Feb 01, 2011 9:55 am
Forum: Support (SourceOffSite)
Topic: SOS does not support NT authentication
Replies: 3
Views: 4423

SOS does not support NT authentication

SOS does not support NT authentication - Does this still hold true for the latest versions of SOS 5.x.x?

Thank you...
by hiroysungard
Tue Feb 01, 2011 9:45 am
Forum: Support (SourceOffSite)
Topic: Logging into a VSS and authentication
Replies: 3
Views: 4649

Logging into a VSS and authentication

Hi, We are currently testing SOS 5.x.x and we have run into an issue with security and the authentication login process. Our VSS databases are setup so that it uses "Use network name for automatic user log in" The problem is that for security and the authentication process we also still add a passwo...