SourceGear Support

I have sent an email as requested. I look forward to your response and assistance.

We recently upgraded to the latest version from 3.1.9. Since then users have reported poor performance, loss of connection and various errors. Not all users are having trouble but the majority of them are experiencing a lot of pain. One error reported was "Get Latest Version failed for some fil...

Thank you all for your responses. Jeff, I appreciate the time you took to respond. As I formulate my cost/benefit analysis I will most certainly use your input. I do have a few, more specific, questions for you. These are typical of what I am looking for. Does SourceGear plan on developing an offeri...

With the advent of Visual Studio 2005 Team Systems, can you please provide some bullet points to help justify staying with Vault as a source code control solution? We currently have 115 licenses. We are upgrading to 3.1.9 tonight, which I believe would be our last free upgrade. My boss just asked me...

We use Version 3.1.5 (3546) I'm not exact on the actual series of events, but it basically goes like this. 1. A file was shared to another, existing folder. 2. It was then modified. 3. After the modification the file was renamed. 4. It was then labeled. 5. An attempt to add a new file with the old n...

That was so easy. I looked everywhere; documentation, the support forums for both SourceGear and FogCreek, and Google. I couldn't find this anywhere. Thank you very much.

I understand and see how the Vault client tool allows you to enter a FogBugz case ID so you can then open up your FogBugz web interface and see that the case has a file from Vault associated with it. My question has to do with the fact the most .NET developers use Microsoft's Development Environment...

Thank you for your quick response. Is there another way to clean up that Deleted Items list? I don't want to get rid of the items in the Vault database, just the entries that show up in the Deleted Items list. Just to make sure I am explaining things correctly: I have several files and folders in th...

We currently have V 3.0.1 (2769). I plan to update the server and client installs to the latest version of 3.0.7 within the next couple of weeks. The Deleted Items list that is generated on the Obliterate screen shows several folders and files that currently exist in the database. I would like to 'c...