SourceGear Support

I think we have it working now. When I checked HKEY_CLASSES_ROOT\CLSID\{783CD4E4-9D54-11CF-B8EE-00608CC9A71F}\InprocServer32\ThreadingModel Just like the other dozen times I checked it, it was set correctly. On a lark I decided to see what the other settings in the registry were for that class ID, a...

Any other ideas? We're having a particularly frustrating time today and have had to restart the SOS service six times already.

If this is an issue logging in to sourcesafe, why would we be able to log into sourcesafe while this lockout is occurring?

We have 6 users for this sourcesafe database Our SS database size is 2.25 GB. We run analyze on a weekly basis with the -d, -f, -c flags. The SS database and SOS server are on the same machine. It has four 2.4 Ghz processors and 1 GB of RAM. I have two SSAPI DLL version 6.0.98.48 on the server, one ...

Hi - It's me again from Server Hangs - http://support.sourcegear.com/viewtopic.php?t=1526 After watching the discussions for a while I'm fairly certain the issue we are seeing has been described by others in the following topics: SOS Hangs - http://support.sourcegear.com/viewtopic.php?t=1851 Cannot ...

Hi Corey -

We are not using mapped drives with this server.

We have two separate machines, one with SOS 3.5.3 and one with SOS 4.0. Both have had this issue. The machine with SOS 4.0 where we are seeing the issue does not have a mapped drive to the database.

Sorry, that was me. I forgot to login before posting.

I apologize, in my haste I did not look at the year on the log file and attached the wrong log. Sorry for having you look at the wrong file. I'm sending the correct one.

I noted only 4 restarts of the SOS 3.5.3 server between July 15 and August 20 . . . which is strange, because today's date is Aug 11. What date is the SOS Server machine set to? I just logged in to double-check, and the server date is currently Aug 11. The last modified date on the log file says Au...

We are able to reproduce this issue consistently.

If I have the VS.NET project open, and I do a get, then I try to open SOS client, it hangs. I’ve done this 3 or 4 times.

Thank you for posting this. I will try your suggestion to see if it helps us with some of our issues.

We've had a couple more restarts since last posting. I am pm'ing you our log file. Any help you can provide is appreciated.

This morning, we had 4 developers all doing a get latest version during the same half hour. They got frustrated and restarted the SOS server after their clients became unresponsive and did not recover in 15 minutes. Looking at the logs, there is nothing to indicate anything other than heavy use. (I'...

When we have a SOS hang, VSS never hangs. We can continue to access the VSS database using VSS from any machine (using mapped drives), but the SOS server will not work until the service is restarted. In addition, when we had a hang on the 3.5.3 SOS server, it would cause the 4.0 SOS server on a diff...

We tried this this morning, it was set to use apartment threading, but already we have had the hang. Here is some more information on our setup: 1. We have a sourcesafe database installed on a Windows 2003 server. This is running VSS 6.0 D and has always been set to use "Both" for the thre...

We currently license 3.5.3 Server and are on the last legs of a 4.0 Server trial license. In 3.5.3, we frequently experienced issues when multiple developers did simultaneous gets from the database of a Visual Studio Solution from a visual sourcesafe database. The SOS Visual Studio IDE would hang an...