SourceGear Support

Just a note on what was happening earlier ;
I think the "problem" was caused due to the item (specifically the resolver field) was changed to different people during testing. That's why the item was shown one time, and not shown the other time.

Our IT-Service department has updated Vault and Dragnet to Fortress, we have asked them to uninstall Dragnet first, so the Dragnet Database could be removed also, but they didn't do this. So the "old" Dragnet database with all data is converted to the "new" Fortress database. Is ...

Sorry,
We can't reproduce the problem, its seems to be working correct now!

In the "My Open Items" in the OPEN section (tab) we can see all items with the status type OPEN, so when we make a new status value TEST with status type OPEN (in Database option menu), we will see also the item with the status value TEST. When we go to the COMPLETED section (tab) we only ...

In the release notes of version Dragnet 1.0.5 stands that this bugs is fixed:
-> Deleting the unconfirmed status no longer messes up the open and my open tabbed display.

But we use version 1.0.7 and the bug still exists!