SourceGear Support

I had to revert my Windows VM to an earlier version and all my Vault file status' were showing up as renegade. Renaming the Client folder: C:\Users\[user name]\AppData\Local\Sourcegear\Vault_1\Client (and later deleting the renamed folder after I performed a get latest) resolved the issue for me. Th...

I just got bitten by this issue. Add another user that could use a revert to label option on a directory and all its children. Thanks

This turned out to be an issue that occurred when using the checkpoint VPN client. Apparently some limit was reached and it just decides to block traffic.

We put a public IP on the vault web service and are able to sync now.

Thanks for the help.

Logs sent.

Vault GUI client also hangs.
I killed the vault action after 6 minutes of inactivity (no cpu use, no log updates).

Hello, I am using this command line: "C:\Program Files (x86)\SourceGear\Vault Client\Vault.exe" GETLABEL -user "xxxx" -password "xxxx" -host "10.100.0.66" -repository "eCommerce" -merge overwrite -nonworkingfolder "R:\PSE_beta_temp\PointShop_ASC...

Any other ideas? Is there away to tell vault to ignore a time difference if that is what it is seeing.

vault client is 5.1.1 (19215) vault server is 5.1.0.19172 I performed the process manually with one of the image files. In the vault client the file is listed with details: "size unchanged" but with a type of "modified". Doing a diff says the files are identical using raw compari...

Hello, I have an automated (final builder) process that does the following, 1) checks out all the files in a directory 2) copies the latest versions of those files overwriting the checked out versions 3) does a checkin of the files with the command: Running Vault with command line : commit -user &qu...