SourceGear Support

http://support.sourcegear.com/viewtopic.php?t=7591

I posted in this in the regular support forum but since we have gold support I thought i'd move it here.

I understand the file size of the database will not change, but the space available in the database (e.g. through sp_spaceused) has not changed. When I deleted smaller items the available space was changed.

I did run dbcc shrinkdatabase() and it complains there isn't enough space.

In the middle of an obliterate operation, our sourcegear admin client threw out an error and appeared to stop working. We were obliterating about 2gb worth of files. When we went to check the database, it had changed very little in size (e.g. using sp_spaceused in sqlcmd) but the admin client no lon...

My problem was that ZoneAlarm was installed. Once it is turned off everything works fine. My boss had other software that was affected by the software firewall and so he turned it off and everything worked fine.

What part of Zone Alarm could be affecting dragnet in this way?

Good deal.

Will pre-defined queries be available in the next release?

Our previous bug tracking software had the capability to filter by type. (e.g. show only features, only bugs etc.). Is there a way to do this in Dragnet without performing a query? I can't seem to find one.

1) Just one computer. Of course it happens to be my bosses computer... 2) I don't think so. It is a laptop that is taken out of the office quite a bit but I think the only possible software would be the xp firewall. There is probably some sort of VPN software installed and I can find out more about ...

I'm getting this error in the log files: 2006-08-10 11:47:37.179 compname.domain (192.168.1.127)- : Helpers::ListUserPreferences The INSERT statement conflicted with the FOREIGN KEY constraint "fk_userprefs_users". The conflict occurred in database "sgdragnet", table "dbo.us...

We have one computer running Internet Explorer 6 (Windows XP latest updates) where the login page doesn't seem to redirect to the next page. When I enter your username and password correctly, the login page is reloaded with no error messages. When you enter in invalid username and password, an error...

We are new to using dragnet. I have imported our bugs from our existing bug tracking software (now defunct software called bug collector). Everything works fine except the query feature doesn't work on the bugs that I imported. I notice that you are using some type of keyword indexing feature. Is th...