Search found 16 matches

by dan_quinn
Fri Jul 29, 2005 10:57 pm
Forum: Gold Support (Vault) -- Read-only
Topic: 3.1 Vault upgrading database failed
Replies: 7
Views: 4471

Hi Linda, Thanks for the response... As John stated, during a Merge operation, errors were experienced (see referenced posting), we were told to upgrade to 3.1, seemed like a good idea... The upgrade failed. It's the weekend, which is a good thing, only a handful of our 60+ Vault users are working. ...
by dan_quinn
Tue Feb 22, 2005 5:08 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Error 1109 When Moving a Folder
Replies: 16
Views: 12223

No, the info you provided has what I was looking for. Sorry, you had to suffer while going about things the long way. Hopefully, we can recreate this in the investigation and see what is up. Thanks again, Thanks, and let me know if there any other info needed. Everything worked out; I was the only ...
by dan_quinn
Tue Feb 22, 2005 4:54 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Error 1109 When Moving a Folder
Replies: 16
Views: 12223

Dan: Can you send or post the client / server info from the client's Help->Tech Support... dialog.? Client: Client Information Vault Client Version: 3.0.2.2812 .Net Framework Version: 1.1.4322.2032 Operating System: Microsoft Windows 2000 Professional Service Pack: 4.0 OS Version: 5.0.2195 Total Ph...
by dan_quinn
Tue Feb 22, 2005 4:52 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Error 1109 When Moving a Folder
Replies: 16
Views: 12223

From your post, it sounds like you found a work-around for the issue, is that correct? I'll log an "Investigate" bug to see what is going on here. I most certainly did find a work around; however, I don't think that you want everyone to go down the 5 hour path!!! I would prefer a single click myself.
by dan_quinn
Tue Feb 22, 2005 4:25 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Error 1109 When Moving a Folder
Replies: 16
Views: 12223

No problem. Also, just to make sure we get every detail, can you send or post the client / server info from the client's Help->Tech Support... dialog.? The Super Platform (contains everything, except Project10) $/Unify/Platforms/Platform1/Source/Project1 $/Unify/Platforms/Platform1/Source/Project2 ...
by dan_quinn
Mon Feb 21, 2005 10:43 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Error 1109 When Moving a Folder
Replies: 16
Views: 12223

If you undelete the item, that will re-establish the share. There is not an open problem at this time, as 3.0.2 was meant to fix that situation. However, it may be something else. Something like a shared folder -> containing a shared folder -> containg a shared file. ( I'm making things up here ). ...
by dan_quinn
Mon Feb 21, 2005 10:35 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Error 1109 When Moving a Folder
Replies: 16
Views: 12223

Is it possible the destination folder has deleted items which are also found in one of the sub folders for the folder being moved? Yes, in fact that could explain why I really can't explain what the heck is going on!!!! The irony is that our most complicated Folder Moved without an issue... I know ...
by dan_quinn
Mon Feb 21, 2005 10:31 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Error 1109 When Moving a Folder
Replies: 16
Views: 12223

Is the item being moved - shared? Or are there shared folders which contain shared files involved? The Folder being moved contained Shared folders. Many of the Moves worked without a problem; however, a few crashed and burned. The Moves are being done to reorganize our repository. The ones that cra...
by dan_quinn
Mon Feb 21, 2005 10:05 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Error 1109 When Moving a Folder
Replies: 16
Views: 12223

jclausius wrote:A bug matching this description was fixed in Vault 3.0.2. What version of the server are you running?
3.0.2.2812
by dan_quinn
Mon Feb 21, 2005 5:36 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Error 1109 When Moving a Folder
Replies: 16
Views: 12223

Error 1109 When Moving a Folder

When attempting to move a Folder that contains three subFolders (each sub Folder contains a lot of Shared Folders between the three), the following is received: [2/21/2005 3:25:07 PM] Beginning transaction [2/21/2005 3:25:07 PM] Move $/Platforms/SOLUS [2/21/2005 3:25:07 PM] Ending the transaction [2...
by dan_quinn
Thu Jan 13, 2005 11:46 am
Forum: Support (Vault)
Topic: Version 3.0.0 Diff Tool Not Working
Replies: 2
Views: 1609

Uncovered the culprit... After updating to Vault client 3.0, I received an error when trying to perform a file difference. The error was that the difference tool (SGDM.exe) was unable to locate a required DLL (MSVCR71.DLL). I searched for the file on my system and found it in the C:\....\Microsoft.N...
by dan_quinn
Wed Jan 12, 2005 8:00 pm
Forum: Support (Vault)
Topic: Version 3.0.0 Diff Tool Not Working
Replies: 2
Views: 1609

Version 3.0.0 Diff Tool Not Working

The Diff Tool's window is not created. I observed this problem, compared the settings to mine & made them the same, re-installed the Client... No luck. Client Information Vault Client Version: 3.0.0.2752 Operating System: Microsoft Windows 2000 Professional Service Pack: 4.0 OS Version: 5.0.2195 Tot...
by dan_quinn
Thu Dec 02, 2004 5:50 pm
Forum: Support (Vault)
Topic: Error Submitting info for Dragnet
Replies: 2
Views: 1700

I supplied both, I will try just the Gold. I won't ask why I was asked for both!!!
by dan_quinn
Thu Dec 02, 2004 12:04 pm
Forum: Support (Vault)
Topic: Error Submitting info for Dragnet
Replies: 2
Views: 1700

Error Submitting info for Dragnet

Copy + Paste my license info, press the SUBMIT button and the attached error is received.

The page requested the Version 2 license info; what about Version 3?
by dan_quinn
Tue Nov 30, 2004 4:48 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Version 3.0 Configuration: Email Notification
Replies: 13
Views: 12088

Version 3.0 Configuration: Email Notification

Did not do anything within the Admin Tool to setup or enable Email notification. Same for the Server. Within the VaultGui, I added my email address (myname@mycompany.com) and added a folder to "watch." I had someone checkout + modify + checkin a file in the folder I setup the email notification on. ...