SourceGear Support

On the anti-virus, could you also have it not scan the SOS folder? You might set a time to try a test with it not scanning at all as well. That way we can at least see if that has an effect and can rule it out. Do you have an SOS client loaded on the server? If so, does that ever run into a time wh...

Beth: Here is the information you requested: VSS Automation Component Version: 6.0.98.48 We have Symantec AntiVirus running on the server but we configured it to not scan the folder that has all of the Visual Source Safe files, C:\Program Files\SourceOffSite and C:\Program Files\SourceOffSite Server...

Hi Beth: One of our developers just reported the problem and this is what we got. SOS Server Log: 7/14/2009 3:15:45 PM - Connection accepted from 161.38.xxx.xxx:52550 on local address 65.36.xxx.xxx:8081, session id is 20. 7/14/2009 3:15:50 PM - 20: Unable to get hostname from address: 161.38.xxx.xxx...

Hi: Not sure what the problem is but we can be chugging along for a few weeks without any problems and them all of a sudden users cannot login to SOS. I need to stop and restart the service and then it comes back up most of the time, sometimes I have to stop/start the service a second time. Anyone e...

Hi, We are currently running Server 4.1.2 and Client 4.1.2. What are the steps required to upgrade the Server and the Client to 4.2? I'm not that worried about the Client Side, just not sure about the Server. Do I just download it to the server and run it and it will overwrite "things" and...