SourceGear Support

Client will be installing a new Vault 5 server (Could start by installing a vault 3 server first and then upgrading it to Vault 5 after the single repository has been 'imported' if so desired. But they plan on buying Vault 5 licenses.

We currently have a Vault 3.0 server installed and are planning to upgrade to vault 5 shortly - we already acquired the Vault 5 licenses last year. However, we also need to move one of our repositories with all the code that we developed for one of our clients to a server new Vault server that's ins...

I installed the .Net framework SP 1 and this resolved the issue. For completeness, the tech. supoort information from the Vista machine after the installation: Client Information Vault Client Version: 3.1.9.3798 .Net Framework Version: 1.1.4322.2032 Operating System: Microsoft® Windows Vista™ Ultima...

First of all, please note that the Vault Client and Admin tool have worked correctly on this Vista laptop for 8 months or so. Also, under Visual Studio 2005, I can successfully get the latest version of a file, check out a file, edit it and check it back in successfully. Also things like compare wor...

I'm running Windows Vista (Ultimate) with all the latest patches with the Vault 3.1.9 (3798) client and admin tool. I discovered yesterday that I can no longer connect to my Vault server from my laptop. From other systems, everything works just fine. From the laptop that has the problem, I can acces...

Hi, I'm trying to import a Visual Source Safe repository into an existing Vault repository using the VSS Import tool. I'm getting lots of errors like this one: Transaction failed Upload for item $/IDM Import/IDM/3.6/Applications/CasingWear/Plot2D.cls failed too many times, aborting transaction. Plea...