SourceGear Support

Can you please add to the Fortress client another column called 'shared' so that shared objects can be sorted.
Although shared objects do have a specific icon showing they are shared, shared objects are mixed with non-shared objects and hence a bit hard to find when you have many objects.

yes the problem is resolved. Another developer needed to pin that folder I could not do this from my client.
Any idea why my client could not pin this folder or why the 'undo checkout' was not available from my client?

Other clients could see the 'Undo checkout' and could pin the folder.
The folder is now pinned but I am still puzzled as to why I could not pin this folder from my client

The 'Undo checkout' is grayed out.

Just that Vault could not pin the folder -

(9371b4c2-ea52-42a3-a121-82683b3c2385) BeginTx returned: FailObjectCheckedOut
(9371b4c2-ea52-42a3-a121-82683b3c2385) Pin: $/CLD/BRANCHES/CMS/PRODUCTION/PRODUCTION_2007-2008_V-2.0 returned: FailObjectCheckedOut

I am getting this message from Vault when trying to pin a folder "The object could not be modified because it or one of its children is checked out" But no object is checked out. I checked on Vault client and I checked on Vault admin and in both cases I cannot see any object checked out. I...

Is there any way to see the elapsed time of closed issues, that is, how long did it take to close an issue?

Thank you for your response Linda. What do you guys do with system test? That is, do you branch your development into system test and then branch your system test into production? If this is the case what do you do with production bug fixes? Do you merge them into two branches (development and syste...

Hello, I need your recommendation on how should we structure our Vault folders and how should we go with branching and merging. We support two business units. Each of these business units has three supported applications app1, app2, and app3. App1 is shared between the two business units. To make th...

Hello, I want to "bookmark" my production folder each day at the end of the day so that if I need to rollback I will have a "bookmark" showing me that point in time that I need. My thoughts were to use labels as bookmarks trouble is that the content of the folder then inherits th...

Hello, I am using Vault latest stable release (3.5.2) While working on an IDE (Visual Studio, Ms Access etc) is there a way to tell if an object is shared, that is, without opening the Vault client is there an icon that shows when objects are shared? If there is no such an icon is there a simple way...