Search found 24 matches

by drmccue
Mon Jan 11, 2010 3:36 pm
Forum: Support (Vault)
Topic: AutoUpdateStatistics
Replies: 5
Views: 1636

Re: AutoUpdateStatistics

Understood; the end portion of the installation goes by pretty quickly. Thankfully, it is preserved in the installation log for questions just like these. Let us know if we can answer any other questions.

Best regards,
Dan McCue
SourceGear
by drmccue
Mon Jan 11, 2010 3:07 pm
Forum: Support (Vault)
Topic: AutoUpdateStatistics
Replies: 5
Views: 1636

Re: AutoUpdateStatistics

Sorry, should have posted this earlier: Vault installation log If you had an unsuccessful installation, we would like to see the Vault installation log. It is named vault_install.log and should be found in your temp folder as defined by the USER's TEMP Environment variable. If you type %temp%, in a ...
by drmccue
Mon Jan 11, 2010 10:24 am
Forum: Support (Vault)
Topic: AutoUpdateStatistics
Replies: 5
Views: 1636

Re: AutoUpdateStatistics

The installer puts the sgvault database into single-user mode. We have been receiving sporadic reports of installs that fail with the report that the database is in single-user mode, even when we "know" that the installer should have taken the database out of single-user mode at that point. In an at...
by drmccue
Thu Aug 27, 2009 4:13 pm
Forum: Support (Fortress)
Topic: SQL database Version
Replies: 12
Views: 16203

Re: SQL database Version

Thank you for your recommendations and praise for the product. I have added your "vote" to the feature request for integration with SQL Server Management Studio.
by drmccue
Thu Aug 27, 2009 12:46 pm
Forum: Support (Fortress)
Topic: SQL database Version
Replies: 12
Views: 16203

Re: SQL database Version

As far as SourceGear employees answering your question goes -- you're right, this isn't the forum to get an answer to that question. Other forum readers may be able to answer you. Personally, I am not aware of any other systems that offer your desired functionality. The method that I described in th...
by drmccue
Thu Aug 27, 2009 12:28 pm
Forum: Support (Fortress)
Topic: SQL database Version
Replies: 12
Views: 16203

Re: SQL database Version

Currently, there is no mechanism in Fortress to support treating SQL Server objects (tables, stored procedures, etc.) in the same manner as Visual Studio objects. To say it another way -- Fortress is not integrated into SQL Server Management Studio the way it is integrated into Visual Studio. Best r...
by drmccue
Thu Aug 27, 2009 12:07 pm
Forum: Support (Fortress)
Topic: SQL database Version
Replies: 12
Views: 16203

Re: SQL database Version

At SourceGear, we store our SQL Server database definition, stored procedures, and other T-SQL scripts in Fortress. We write all of this information in text files, and manage them under source code control as we would any other text file(s).

Best regards,
Dan McCue
SourceGear
by drmccue
Thu Aug 06, 2009 3:04 pm
Forum: Support (Vault)
Topic: Querying Labels from the Vault SQL Database
Replies: 3
Views: 1055

Re: Querying Labels from the Vault SQL Database

BA, In your example, were the files shared individually, or was an ancestor (parent, grandparent, etc.) folder shared, or is it a combination of the two (some of the labeled files were shared individually, some are shared as a result of an ancestor folder being shared)? Your proposed query could ran...
by drmccue
Wed Jul 29, 2009 9:21 am
Forum: Support (Vault)
Topic: Help on user repository access on upgrade
Replies: 5
Views: 1389

Re: Help on user repository access on upgrade

Tom,

>> Please confirm that this is the correct procedure to reset all existing repositories to No Access.

That is the correct procedure.

Best regards,
Dan McCue
SourceGear
by drmccue
Thu Jan 15, 2009 4:24 pm
Forum: Support (Fortress)
Topic: Clouds not working ?
Replies: 20
Views: 16503

Re: Clouds not working ?

With regard to clouds, we'd like you to try two things, in an attempt to isolate the issue you are seeing with tag sizes: 1 - You indicated that you are using Firefox 3. Is it possible for you to test the behavior with another browser? 2 - You are observing this behavior in the web client. Is it pos...
by drmccue
Tue Oct 28, 2008 8:22 am
Forum: Support (Vault)
Topic: Problem with Vault "undo checkout"
Replies: 4
Views: 1417

Re: Problem with Vault "undo checkout"

Soren,

Understood. Thank you for the clarification. I was hoping maybe there would be something in the log that would allow me to provide a quick answer.

Could you please email me at support@sourcegear.com, and include the URL for this forum post?

Thanks,
Dan McCue
SourceGear
by drmccue
Mon Oct 27, 2008 12:51 pm
Forum: Support (Vault)
Topic: A database error has occured (FailDBInsert)
Replies: 1
Views: 1701

Re: A database error has occured (FailDBInsert)

Hello Steve. The first thing I'd like you to do is run a command to diagnose any issues that SQL Server can identify in your sgvault database: DBCC CHECKDB('sgvault') Please post the results of the DBCC CHECKDB command here, or, if you prefer to not publish details about your database publicly, emai...
by drmccue
Mon Oct 27, 2008 10:11 am
Forum: Support (Vault)
Topic: Problem with Vault "undo checkout"
Replies: 4
Views: 1417

Re: Problem with Vault "undo checkout"

Soren, You wrote: >> wanted to do an "undo checkout" on project checked out by collegue1, but the file remains checked out to collegue1. - Was an undo checkout actually attempted by the person who logged in as Administrator? - If so, was there an error message, or does the server log contain an erro...
by drmccue
Tue Sep 02, 2008 7:53 am
Forum: Support (Fortress)
Topic: sgmaster starting all the time
Replies: 2
Views: 2183

Re: sgmaster starting all the time

Xavier, Please check your 'sgmaster' database properties to see if "Auto Close" is checked. It is my understanding that if Auto Close is turned on, the database has to be started when it is queried, and then Auto Close "stops" it, so it needs to be restarted at the next query. I do not suspect that ...
by drmccue
Wed Mar 26, 2008 9:00 am
Forum: Support (Vault)
Topic: Migration VaultServer_3_5_1 to VaultServer_3_5_2 or 4_1_0_16
Replies: 15
Views: 11279

Do you still want to do a remote session?

Please see the previous post with instructions about providing your contact information so that we can set up a remote session and resolve your upgrade situation.

Thanks,
Dan McCue
SourceGear