Search found 12 matches

by apepper
Thu Jun 30, 2011 8:52 am
Forum: Support (Vault Professional)
Topic: Error 500 Server unable to process
Replies: 1
Views: 1870

Error 500 Server unable to process

Hi, I have been trying to view a list of unresolved items in the web interafce for item tacking, their is 64 unresolved items and when i click on the number it returns this error above. Only in the web interface. :? Not sure why it is coming up with this all our other websites seem to be responding ...
by apepper
Tue Dec 07, 2010 10:42 am
Forum: Support (Fortress)
Topic: Fortress 2.01
Replies: 4
Views: 9188

Re: Fortress 2.01

I am looking at going for the upgrade then tomorrow night to do the install, are there any config files I should copy or at least get info from so i can get through this upgrade as quick as possible so I can produce my querys. Or do i simply open and note the info laid out in the install instructions.
by apepper
Tue Dec 07, 2010 8:45 am
Forum: Support (Fortress)
Topic: Fortress 2.01
Replies: 4
Views: 9188

Fortress 2.01

Another question on running the query from the client, when i choose the cusom fields those columns do appear in the report. I only seem to be able to view the standard columns when ideally i would like to see what I am asking it to show, this again goes back to a decent reporting facility for bugs....
by apepper
Tue Sep 28, 2010 7:44 am
Forum: Support (Fortress)
Topic: Shadow folders not updating automatically
Replies: 3
Views: 3437

Re: Shadow folders not updating automatically

Hi Linda, We are using 2.0.1(18729). They shadowed the data and populated the folders and i updated an item yesterday and cannot get it to refresh to the shadowed folder on the same server. I did a test setup on a seperate database and have changed and added a new file to that database and it has wo...
by apepper
Tue Sep 28, 2010 5:06 am
Forum: Support (Fortress)
Topic: Shadow folders not updating automatically
Replies: 3
Views: 3437

Shadow folders not updating automatically

I have several databases setup with folders which have been shadowed so that they can view the most up to date graphic's and diagrams held within the varying databases. If i make a change it is not updating the item to the current version. Do i have something set up incorrectly? :mrgreen: Thanks Ally
by apepper
Mon Sep 06, 2010 3:10 am
Forum: Support (Fortress)
Topic: Query Results Fortress 2.0.1
Replies: 4
Views: 3637

Re: Query Results Fortress 2.0.1

Excellent great news, :D
by apepper
Fri Sep 03, 2010 2:49 am
Forum: Support (Fortress)
Topic: Query Results Fortress 2.0.1
Replies: 4
Views: 3637

Re: Query Results Fortress 2.0.1

:wink: Thats a good start, would it not be a good idea to have a button to save it to an exportable file as in excel, html, word or text. From my point of view i have to provide eveidence for cm/audit to our customer who does not have access to Fortress. Therefore exporting a large bug query which c...
by apepper
Thu Sep 02, 2010 10:37 am
Forum: Support (Fortress)
Topic: Query Results Fortress 2.0.1
Replies: 4
Views: 3637

Query Results Fortress 2.0.1

In item tracking i run a query and get the results now according to the help menu I should be able to view a printer friendly version and to do this i need to click printable. There is no option to click printable, i know i had seen this in the past but it is not there. I have to submit these report...
by apepper
Tue Nov 15, 2005 8:29 am
Forum: Gold Support (Vault) -- Read-only
Topic: copy of Vault Version 2.0.1 into newest version
Replies: 1
Views: 1495

copy of Vault Version 2.0.1 into newest version

Is it possible to take a copy of old database currently running in version 2.0.1 and install the database on the most current version of vault 3.1.5. Is this possible or will be likely to lose my data. :cry:
by apepper
Wed Jun 09, 2004 2:39 am
Forum: Gold Support (Vault) -- Read-only
Topic: Vault - failed server connection
Replies: 8
Views: 10266

Vault - failed server connection

My Database has been restored in SQL but when I try and login to the Admin tool or the client it still comes up with same message. It is like it cannot see or connect to the Database in sql :cry: The vault server could not establish a connection to the database. Please check the servers log for deta...
by apepper
Tue Jun 08, 2004 9:08 am
Forum: Gold Support (Vault) -- Read-only
Topic: Vault - failed server connection
Replies: 8
Views: 10266

Vault - failed server connection

Yes we have checked this and we can not access our database, is there a way that when we imported the database it defaulted to the C(4Gb)drive, withtin sql we are trying to make it store the whole database on D which has more than enough space(80Gb). We are currently trying to restore the database n...
by apepper
Tue Jun 08, 2004 8:18 am
Forum: Gold Support (Vault) -- Read-only
Topic: Vault - failed server connection
Replies: 8
Views: 10266

Vault - failed server connection

We have imported our database from sourcesafe and te create more space on the c drive of the server as we kept running out of space we uninstalled sourcesafe. I now get the following error : The vault server could not establish a connection to the database. Please check the servers log for detailed ...