Search found 66 matches

by Marcel
Thu Oct 04, 2012 1:41 am
Forum: Support (Fortress)
Topic: Viewing issue multiple milestones
Replies: 7
Views: 10598

Re: Viewing issue multiple milestones

I think I found the reason why you can't reproduce this issue. When I run the Open Query using the built-in query at the top of the page, there is no problem and all works fine. But I have set "Item Tracking Start Page" in Preferences to "Open Items". So when I select a project from the Projects At-...
by Marcel
Tue Oct 02, 2012 2:00 am
Forum: Support (Fortress)
Topic: Viewing issue multiple milestones
Replies: 7
Views: 10598

Re: Viewing issue multiple milestones

What you describe is not what I see. I sent you an email with some screenshots, so you can have a look at it.
by Marcel
Mon Oct 01, 2012 8:32 am
Forum: Support (Fortress)
Topic: Viewing issue multiple milestones
Replies: 7
Views: 10598

Re: Viewing issue multiple milestones

Yes, I am running just a standard Open query.
by Marcel
Mon Oct 01, 2012 2:23 am
Forum: Support (Fortress)
Topic: Viewing issue multiple milestones
Replies: 7
Views: 10598

Viewing issue multiple milestones

Hi, I want to report a bug in Fortress 2.0.4. When Fortress shows a list of items with multiple milestones, the items are sorted by milestone. When label "Category" is being clicked on any of the milestone item lists to sort the list, only the most recent milestone list is being displayed. In the he...
by Marcel
Thu Mar 17, 2011 3:32 am
Forum: Support (Fortress)
Topic: Item Tracking - Priority is being changed
Replies: 8
Views: 12559

Re: Item Tracking - Priority is being changed

Hi, I found something similar, but its cause might be different from the problem described in the earlier posts. We are using Fortress version 2.0.4.18845. When the 'Cancel' button is clicked for a item in Item Tracking web site and the status (or probably any other field) is changed, the priority a...
by Marcel
Wed Nov 24, 2010 8:28 am
Forum: Support (Fortress)
Topic: Add verified items to "Projects At-A-Glance".
Replies: 2
Views: 8367

Re: Add verified items to "Projects At-A-Glance".

This post does not reflect the topic title, but lists another item mentioned in my original post (last paragraph). The post mentiones the inconsistent naming of the status types in Fortress. This inconsistent naming is also visible on the checkin dialog in the Fortress Client. The dialog shows a "Ma...
by Marcel
Thu Nov 04, 2010 3:05 am
Forum: Support (Fortress)
Topic: Update comment not always working
Replies: 8
Views: 7567

Re: Update comment not always working

No there aren't any errors in the log that correspond to the failure.
by Marcel
Wed Oct 27, 2010 7:56 am
Forum: Support (Fortress)
Topic: Update comment not always working
Replies: 8
Views: 7567

Re: Update comment not always working

The comment is not added, because the page is not refreshed and (not) showing the input box to update the comment. I think the same thing happens with regard to the attachments (haven't retested this). When I refresh the page when the error message (error text in the statusbar of Internet Explorer) ...
by Marcel
Wed Oct 27, 2010 2:29 am
Forum: Support (Fortress)
Topic: Update comment not always working
Replies: 8
Views: 7567

Re: Update comment not always working

Hi, it seems that the problem with updating the comment is not occuring for all Fortress items. I just updated a comment in another Fortress item and that was working fine. But updating the comment in the item which I tested yesterday still generates the error message. Don't know what the difference...
by Marcel
Tue Oct 26, 2010 3:50 am
Forum: Support (Fortress)
Topic: Update comment not always working
Replies: 8
Views: 7567

Re: Update comment not always working

I think the same problem is also occuring when new attachments are added. The first attachment is processed fine, the second attachment generates an error message.
by Marcel
Tue Oct 26, 2010 3:20 am
Forum: Support (Fortress)
Topic: Update comment not always working
Replies: 8
Views: 7567

Comments on Item Tracking in Fortress 2.0

By the way, I find it annoying that when I click the update button, the screen jumps back to the begin of the page. You have to scroll back down to the comment you want to update. Generally, I like some concepts of Item Tracking in Fortress 1.x better. * Adding a new comment about the last submitted...
by Marcel
Tue Oct 26, 2010 2:49 am
Forum: Support (Fortress)
Topic: Update comment not always working
Replies: 8
Views: 7567

Update comment not always working

Hi, I think I found another bug in Fortress 2.0.4. The first time I update a comment posted to an item, the update is working fine. The next time Internet Explorer generates a "Error on page" in the statusbar and the comment cannot be updated. I tested with Internet Explorer 8.0 and Firefox 3.0.9. R...
by Marcel
Tue Oct 19, 2010 9:18 am
Forum: Support (Fortress)
Topic: HTML bodies not showing properly.
Replies: 1
Views: 2534

HTML bodies not showing properly.

Hi, I discovered that our item comments which use HTML in its body don't appear in HTML style anymore. The HTML checkbox is enabled. When a new comment is submitted with HTML codes it is displayed correctly. However if one navigates to another item and back to the previous item, the just submitted c...
by Marcel
Mon Sep 20, 2010 5:55 am
Forum: Support (Fortress)
Topic: Modified date sometimes incorrect.
Replies: 5
Views: 4877

Re: Modified date sometimes incorrect.

Hi Beth, could you reproduce the problem now?
by Marcel
Thu Sep 02, 2010 2:30 am
Forum: Support (Fortress)
Topic: Modified date sometimes incorrect.
Replies: 5
Views: 4877

Re: Modified date sometimes incorrect.

Hi Beth, Yes we have licenses for Fortress 2.x, but we have not installed this version for all users yet because we were very busy with an important project that had a very tight schedule. The project is finished now, at least the first version has been released. We have installed Fortress 2.x on a ...