Search found 58 matches

by IanG
Tue Dec 19, 2017 6:25 am
Forum: Support (Vault Professional)
Topic: Shelve Silently failing
Replies: 4
Views: 3366

Re: Shelve Silently failing

Just to finish this off, V10.0.1 has fixed this issue for us.
Ian.
by IanG
Mon Dec 04, 2017 3:04 am
Forum: Support (Vault Professional)
Topic: Shelve Silently failing
Replies: 4
Views: 3366

Re: Shelve Silently failing

Ah,
looks like this should be fixed in v10.0.1, i'll see if we are able to install that and try again.
Ian.
by IanG
Mon Dec 04, 2017 3:02 am
Forum: Support (Vault Professional)
Topic: Shelve Silently failing
Replies: 4
Views: 3366

Shelve Silently failing

V10.0.0 We are having problems with the shelve, if a user attempts to shelve a file or files it appears to work, but the shelve set is not in the list when the user looks to unshelve the files. Looking in the log we see entries like this: ----04/12/2017 08:49:19 i.gray--desktop39.paragon.pgn(192.168...
by IanG
Thu Oct 12, 2017 7:28 am
Forum: Support (Vault Professional)
Topic: Intermittent get failures V10
Replies: 10
Views: 6075

Re: Intermittent get failures V10

With lots of help from Beth and after lots of tests, we have discovered that we were experiencing two different problems, the get failures during our build process were being caused by the System Watcher component of Kaspersky Endpoint Security V10. With this enabled the get of the code was failing ...
by IanG
Wed Oct 04, 2017 3:27 am
Forum: Support (Vault Professional)
Topic: Intermittent get failures V10
Replies: 10
Views: 6075

Re: Intermittent get failures V10

Hi Beth,
OK I've emailed you the requested log files.
Ian.
by IanG
Tue Oct 03, 2017 9:18 am
Forum: Support (Vault Professional)
Topic: Intermittent get failures V10
Replies: 10
Views: 6075

Re: Intermittent get failures V10

Hi Beth, we have been running with the logging turned on for a few days now, unfortunately we have been unable to recreate the original issue, we are seeing a different issue. :( Now when the process runs to retrieve the files to build the code some files fail to download and the build fails. In one...
by IanG
Wed Sep 27, 2017 8:45 am
Forum: Support (Vault Professional)
Topic: Intermittent get failures V10
Replies: 10
Views: 6075

Re: Intermittent get failures V10

I have enabled logging as per the linked article, and zipped the existing log files so new clean ones will be created when the build process runs tonight.

Ian.
by IanG
Wed Sep 27, 2017 8:27 am
Forum: Support (Vault Professional)
Topic: Intermittent get failures V10
Replies: 10
Views: 6075

Re: Intermittent get failures V10

The command line log (VaultCLC.txt) contains lots of instances of this: 21/04/2017 19:02:31 <generic>: [System.NullReferenceException: Object reference not set to an instance of an object. at VaultClientOperationsLib.ClientInstance.IsCheckedOutByMeOnThisMachine(VaultClientFile file, VaultClientCheck...
by IanG
Wed Sep 27, 2017 3:09 am
Forum: Support (Vault Professional)
Topic: Intermittent get failures V10
Replies: 10
Views: 6075

Intermittent get failures V10

Hi, We have just upgraded to V10.0.0 and are now getting intermitent get failures in our nightly build process: We have a script that uses the cmd line client to retrive the latest code before building it overnight. We have now had several instances for the get failing with errors like this: <vault>...
by IanG
Fri Apr 28, 2017 2:28 am
Forum: Support (Vault Professional)
Topic: The specified path, file name, or both are too long
Replies: 6
Views: 5090

Re: The specified path, file name, or both are too long

Hi, Thanks for the reply, unfortunately that doesn't really help, we don't want to micro manage each project to force it lower in the folder structure and we need a sensible way to organize things anyway. Our repository structure looks like this: $¬-Branches¬-V1--Source¬-Bin | | |-Server¬-Common¬-Co...
by IanG
Thu Apr 27, 2017 10:31 am
Forum: Support (Vault Professional)
Topic: The specified path, file name, or both are too long
Replies: 6
Views: 5090

The specified path, file name, or both are too long

Hi Some of our users are getting the error "The specified path, file name, or both are too long." when getting our code out, as far as we can tell none of our files should produce a path longer than the 248 character limit but we are still getting this error. Unfortunately the error does not report ...
by IanG
Wed Mar 25, 2015 9:26 am
Forum: Support (Vault Professional)
Topic: Rename Bug
Replies: 4
Views: 4277

Re: Rename Bug

Hi,
the rename would be from within VisualStudio.
by IanG
Thu Mar 19, 2015 5:33 am
Forum: Support (Vault Professional)
Topic: Rename Bug
Replies: 4
Views: 4277

Rename Bug

Hi one of my users is reporting a problem with the way vault handles file renames, others including myself have had issues similar issues in the past but have been unable to narrow the process for repeating it down. OK. This is what I think happens – I’m not sure all these steps are necessary to rep...
by IanG
Wed Mar 18, 2015 5:22 am
Forum: Support (Vault)
Topic: integration of Madcap Flare project into Vault
Replies: 14
Views: 12751

Re: integration of Madcap Flare project into Vault

Hi, Madcap have just released a new version of flare with many changes to Source Code Control integration however there doesn't seem to be a fix for integration with Vault, do you have any news on getting Flare to work with vault? http://webhelp.madcapsoftware.com/flare11/Content/Introduction_Topics...
by IanG
Mon Jan 27, 2014 8:20 am
Forum: Support (Vault Professional)
Topic: Geting Files goes into loop
Replies: 1
Views: 2012

Geting Files goes into loop

Hi, We are using Vault Pro 7.1 on Windows server 2012 with a SQLServer2008r2 back-end, we have a problem with a build server we are trying to create, the build 'server' is a Windows 7 vm hosted on a Windows server 2012 server. Our Old Xp stand alone build server works fine, as does the developers ma...