SourceGear Support

We are currently on Vault 8.0.1.299. We have some upcoming tasks to upgrade the server OS and database version Vault is hosted on and we are aware that 10.1 is and has been available. We are aware that the upgrade should be performed in incremental steps (i.e. intermediate upgrade to 9, then upgrade...

We've noticed that if we create a branch, the labels that are present on the source tree are not present in the branch. We also don't have shares between folders and files at child levels within the source tree. We think these are being lost when we perform merges back onto the source of the branch....

So I may have it figured out. After some registry entry analysis, I found a difference under [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SourceCodeControlProvider] that I had in a computer that works with CaseComplete and Vault. The entry that was not present was a string value named "ProviderRegK...

No it does not. I looked for some, especially after I read in the release notes that Vault was a supported repository starting with their release in 2009. I can say that I had the problem our other users are experiencing until I opened Visual Studio and set the source code plug in to the Classic Cli...

I have some co-workers who use a tool that models use cases. It has built in support for source code control for the models, as long as the MSSCCI API is supported in the SCC tool. I configured the tool to work with Vault (and there are claims Vault is supported in the modeling tool). My issue is th...

We have a vendor working for us. They use TFS - we use Vault Professional. I've performed imports from VSS to Vault several times. I don't know of a capability to import from TFS into Vault, but has anyone else tried to do this? If so, how was it accomplished, what was the outcome? Any feedback is a...