Search found 43 matches

by kmxsoft
Sat Mar 23, 2024 12:59 am
Forum: Support (Vault Professional)
Topic: Shadow Option Missing On Admin Panel
Replies: 3
Views: 110

Re: Shadow Option Missing On Admin Panel

It isn't listed in the Admin list of plug-ins, and the servers Services app doesn't list it.
by kmxsoft
Thu Mar 21, 2024 9:42 am
Forum: Support (Vault Professional)
Topic: Shadow Option Missing On Admin Panel
Replies: 3
Views: 110

Shadow Option Missing On Admin Panel

I have recently been doing some brain surgery on my server - and just noticed that the shadow option has gone AWOL on my vault admin site. All of the other options are there and working so I must have done something to clobber the shadow option. Suggestions about what to check would be very welcome....
by kmxsoft
Tue Mar 19, 2024 9:17 am
Forum: Support (Vault Professional)
Topic: Professional Web Site Error 404
Replies: 1
Views: 87

Professional Web Site Error 404

'404 Not Found' was reported when I accessed:

http://download.sourcegear.com.s3-websi ... ohelp.html

Not significant for me but webadmin might want to review.

Andrew
by kmxsoft
Tue Jan 30, 2024 3:16 pm
Forum: Support (Vault)
Topic: Add Files/Folders Dialog Issue
Replies: 3
Views: 578

Re: Add Files/Folders Dialog Issue

I'm okay now thanks. I installed a backup and that restored the connections.

Andrew
by kmxsoft
Tue Nov 28, 2023 7:46 am
Forum: Support (Vault Professional)
Topic: Vault Login Error
Replies: 1
Views: 12912

Vault Login Error

I was using Vault this morning on my client without problem, but trying a new session fails. The server logon works, but after a few seconds when it would be identifying the repositories the following message is displayed. System.Web.Services.Protocols.SoapException: Server was unable to process req...
by kmxsoft
Tue May 23, 2023 10:21 am
Forum: Support (Vault Professional)
Topic: Error 503. The service is unavailable
Replies: 5
Views: 6617

Re: Error 503. The service is unavailable

This is weird.

I'm back up and running, though I'm wondering why.

No significant changes were made to the server or to the SQL Express database.

I repeated what I did yesterday. I de-installed Vault 10 Pro Server. Then I installed it again. And straight away the system is working again.
by kmxsoft
Mon May 22, 2023 8:36 am
Forum: Support (Vault Professional)
Topic: Error 503. The service is unavailable
Replies: 5
Views: 6617

Re: Error 503. The service is unavailable

What is the URL in the admin browser's page? Is it valid for the host computer running the Vault Server? http://192.168.0.12/VaultService/VaultWeb/Login.aspx Vault Pro has bee running for several years, but went pear-shaped with a recent server update by Microsoft. So I'm confident about the web ac...
by kmxsoft
Mon May 22, 2023 5:23 am
Forum: Support (Vault Professional)
Topic: Error 503. The service is unavailable
Replies: 5
Views: 6617

Error 503. The service is unavailable

I have installed Vault Pro 10.

On launching the initial setup page I am greeted with:

Error 503. The service is unavailable

Log file attached.
by kmxsoft
Sun Oct 10, 2021 5:46 pm
Forum: Support (Vault)
Topic: Problem Wiith Shadow Folders
Replies: 3
Views: 8041

Re: Problem Wiith Shadow Folders

Now sorted. I hadn't set the permissions on the target folder correctly so the service that handles shadow folders couldn't write.
by kmxsoft
Wed Oct 06, 2021 10:57 am
Forum: Support (Vault Professional)
Topic: Error Accessing Web Site
Replies: 3
Views: 9823

Re: Error Accessing Web Site

Not sure about reproduction - one of the features of the AVG antivirus is an option to ignore the warniing and proceed to the flagged site. I did that and raised the message. This time I came straight through with no warnings. So overall I don't this is a major issue - I only raised it in case it mi...
by kmxsoft
Wed Oct 06, 2021 10:33 am
Forum: Support (Vault)
Topic: Problem Wiith Shadow Folders
Replies: 3
Views: 8041

Problem Wiith Shadow Folders

I just installed a new Windows 2022 server. Vault is up and running but I can't get shadow folders working.

I can't see the shadow folders service in the services window so I think the problem is with confguration. But I'm at a loss to know where.
by kmxsoft
Tue Oct 05, 2021 2:54 am
Forum: Support (Vault Professional)
Topic: Error Accessing Web Site
Replies: 3
Views: 9823

Error Accessing Web Site

This may be a problem with my antivirus rather than with Sourcegear, however I'm reporting it here in case the web admin wants to check. I just tried to log into the vault forum and was met with the attached screenshot. Vault.jpg This happened after I submitted my login details. I assume this is my ...
by kmxsoft
Tue Sep 21, 2021 12:43 am
Forum: Support (Vault)
Topic: How to Restart SQL Server?
Replies: 1
Views: 8076

How to Restart SQL Server?

I need to stop and restart SQL Server very 24 hours.

I know this needs a timer to be defined - what iis the command line?
by kmxsoft
Thu Jul 22, 2021 4:48 am
Forum: Support (Vault)
Topic: Server Restart Issue
Replies: 1
Views: 9234

Server Restart Issue

:?: No doubt a simple one, but I need to be reminded of what to do. I bounced my server so that it could do some general updates. All went well, however trying to access Vault via the client app provides the following response: Unable to connect to http://192.168.0.11/VaultService. No server was fou...
by kmxsoft
Sat May 22, 2021 3:04 am
Forum: Support (Vault Professional)
Topic: Database Timing Issue
Replies: 2
Views: 14966

Database Timing Issue

Please note that I'm not expecting this to be fixed - I'm just interested in why it is happening (which might actually provide the fix!). My Windows database server runs 24x7. Mostly it does what it does without needing me to do anything special. However my SourceGear database develops an issue afte...