SourceGear Support

jclausius wrote:After the change, try the CPC client, did that resolve the problem?

Yes, that resolved it perfectly! Thanks so much for your patience.

Using a browser, can you connect to the URL https://vaultdemo.sourcegear.com/VaultService/VaultWeb/login.aspx ? I am able to connect and log in to this site via my browser. ---------------------------------------- Also, from a terminal, can you try the following commands: - "nslookup vaultdemo...

Can we look at this from a different angle? From your Vault Standard CPC, what version info is found in the dialog for Help -> Technical Support? Next, using your Vault Standard CPC client, can you connect to vaultdemo.sourcegear.com. Use 'guest2' for both user and password, along with checking the...

Is it possible there is a problem with the Vault Server's certificate? To test this, using a browser, browse to https://<computer-name>/VaultService/VaultService.asmx . Does it bring up the services page, or does the browser display a page regarding the state of the SSL certificate? By default, the...

Hello everyone, My workplace has a Vault 9 Standard server and our Windows clients work perfectly. However when I try to use the CPC on OSX, I receive the following error: The connection to the server failed: server cannot be contacted or uses a protocol that is not supported by this client. <comput...