Search found 3 matches

by SuzeB
Wed Apr 20, 2016 9:26 am
Forum: Support (Vault Professional)
Topic: Unable to connect to the work item tracking web service
Replies: 5
Views: 8730

Re: Unable to connect to the work item tracking web service

I get responses for both on the server, however, our install is on a shared server, and is not using the Default Web Site, but is configured to use a site called SGVault. The error listed in the log file is this: ----4/20/2016 10:09:47 AM admin--cit-80ql5j1.medpriv.wucon.wustl.edu(10.39.151.85)--SSL...
by SuzeB
Tue Apr 19, 2016 4:55 pm
Forum: Support (Vault Professional)
Topic: Unable to connect to the work item tracking web service
Replies: 5
Views: 8730

Re: Unable to connect to the work item tracking web service

I verified that the encrypted passwords in the web.config files all match. I also found the logs and there is not a lot to go on: ----4/19/2016 5:36:49 PM admin--cit-80ql5j1.medpriv.wucon.wustl.edu(10.39.151.85)--SSL Enabled WEB: Could not connect to the work item tracking web service. Tried: https:...
by SuzeB
Tue Apr 19, 2016 10:31 am
Forum: Support (Vault Professional)
Topic: Unable to connect to the work item tracking web service
Replies: 5
Views: 8730

Unable to connect to the work item tracking web service

We are in the process of upgrading our version to 8, and have installed this on a development machine, connecting to copies of the existing production databases running on a development SQL server. Everything seems to work OK, except for Item Tracking. Under Admin>Item Tracking Projects, when we cli...