Thanks for the information.
I'll try just restarting IIS if we get another failure instead of restarting the entire server. Also, I'll try disabling the "force registry unload" feature -- that looks pretty suspicious.
Search found 6 matches
- Tue Jun 14, 2016 8:24 am
- Forum: Support (Vault Professional)
- Topic: Login Failure
- Replies: 4
- Views: 7591
- Mon Jun 13, 2016 12:58 pm
- Forum: Support (Vault Professional)
- Topic: Login Failure
- Replies: 4
- Views: 7591
Re: Login Failure
Thanks for responding. I checked the Server's Event logs (I can't check the user's computer's logs). I do not see any Events in the System or Application Event logs matching the time of the log-in failure. The security log has already "rolled out" so I can't look at the time when the log-i...
- Fri Jun 10, 2016 8:42 am
- Forum: Support (Vault Professional)
- Topic: Login Failure
- Replies: 4
- Views: 7591
Login Failure
One of my users is having intermittent log-in failures. Her account is setup to use domain authentication. Every week or so she will be unable to log on to Vault. The only solution we've found is to restart the server hosting Vault. Check the Vault log I see this error entry: Active Directory author...
- Thu Jun 09, 2016 1:25 pm
- Forum: Support (Vault Professional)
- Topic: Repostory Tree not being displayed
- Replies: 14
- Views: 16182
Re: Repostory Tree not being displayed
They did try Resetting the repository cache; and, that did not solve the issue. Would that perform the same test as renaming the cache folder? Also, the client doesn't always fail to display the tree. The users are currently restart the Client until the repository tree is displayed to work around th...
- Thu Jun 09, 2016 9:44 am
- Forum: Support (Vault Professional)
- Topic: Repostory Tree not being displayed
- Replies: 14
- Views: 16182
Re: Repostory Tree not being displayed
We tried the recommendations; but, are still seeing the same issue. Not all of our users are having this problem (2 users of 8 are having this issue); so, I'm inclined to think the sever is running correctly.
- Wed Jun 08, 2016 7:58 am
- Forum: Support (Vault Professional)
- Topic: Repostory Tree not being displayed
- Replies: 14
- Views: 16182
Repostory Tree not being displayed
My company has recently upgraded to Vault 9.1.0. Two of our users are having an issue where the Repository Tree window is blank. For example, the startup the Vault Client and log on to the sever. After a few seconds the window Repository window "flashes" as though it's being updated, but i...