SourceGear Support

This might not be possible, but I am in pretty desperate need. My network was hit with ransomware. Files encrypted include the vault Db on the actual SQL Server and backup of the database (of course). I have a local workstation running the Vault client....all the files in my working folder on my C D...

I have uninstalled and re-installed the client. THAT had no effect. I still can't access vault with the same error message. Any other suggestions? Vault is just keeps throwing that error...I also now can't connect with SSL... If I type in the url of my server: https://vault.mycompany.com/VaultServic...

I did the following: * Closed Vault Client and Visual Studio * Cleared the client side cache by deleting the folder Vault_1 as specified from "%USERPROFILE%\Local Settings\Application Data\SourceGear\Vault_1". * Restarted IIS on the Vault Server. * Re-opened the client. The error STILL rem...

I went today to open both the Vault Standard GUI and Visual Studio 2019. I get a modal dialog from Vault with the following: The working folder state information for c:\Path\To\One\Of\My\Projects\Folders is incompatible with this version of Vault. Please choose a different working folder path. The s...

I need to know if it is possible to move folders between repositories, keeping history intact? Explanation: We are using an old SQL Server Standard license and have a 21GB database. The company is moving forward with SQL Server 2019 Express as it has a free license and SQL Server Standard 2019 licen...