Search found 46 matches

by tficken2
Thu Jun 18, 2020 9:52 am
Forum: Support (Vault Professional)
Topic: SOME users no longer receiving Work Item notifications
Replies: 2
Views: 1016

Re: SOME users no longer receiving Work Item notifications

Hi Tonya, This is a non-issue. I think the users not receiving issues checked the "Receive email notifications as daily digest" checkbox without realizing that it would affect the work item notifications too. No one seemed to remember doing that, but when two people mentioned that they were getting ...
by tficken2
Tue Jun 02, 2020 9:50 am
Forum: Support (Vault Professional)
Topic: SOME users no longer receiving Work Item notifications
Replies: 2
Views: 1016

SOME users no longer receiving Work Item notifications

Hello folks, Suddenly, we have some users who are not receiving Work Item notification emails. These users are set up to receive notifications, and have received them in the past. But some users ARE receiving Work Item notification emails. Are there any known issues around this? Could something be c...
by tficken2
Fri Jan 31, 2020 9:51 am
Forum: Support (Vault Professional)
Topic: work item email notification feature suggestion
Replies: 1
Views: 2750

work item email notification feature suggestion

It would be nice to have a notification option for "Send email (once) when an item is assigned to me", rather than sending an email every time an item assigned to me is changed. Often I will go in and edit typos, add more detail, change names of products... Little things that don't require (and less...
by tficken2
Thu Sep 05, 2019 10:11 am
Forum: Support (Vault Professional)
Topic: Work Item Tracking -- attaching multiple files
Replies: 9
Views: 6008

Re: Work Item Tracking -- attaching multiple files

Updated script (email seemed to have butchered the original) seems to have resolved the issue. Thank you!!
by tficken2
Thu Sep 05, 2019 8:28 am
Forum: Support (Vault Professional)
Topic: Work Item Tracking -- attaching multiple files
Replies: 9
Views: 6008

Re: Work Item Tracking -- attaching multiple files

Update: I sent an email with the results of our attempt to run the script.
by tficken2
Wed Jul 17, 2019 2:57 pm
Forum: Support (Vault Professional)
Topic: Work Item Tracking -- attaching multiple files
Replies: 9
Views: 6008

Re: Work Item Tracking -- attaching multiple files

Thanks for the update! Is there an ETA on a next release?
by tficken2
Tue Jul 16, 2019 10:37 am
Forum: Support (Vault Professional)
Topic: Work Item Tracking -- attaching multiple files
Replies: 9
Views: 6008

Re: Work Item Tracking -- attaching multiple files

Hi Tonya,

1) We are using Vault 10.0.2.30936.
2) Browser is Microsoft Edge.
3) The files are not large.
4) Good question. I don't know, we don't use the GUI client for Work Items.
5) Yes, I can add all items if I add them separately.

Thanks!

Tara
by tficken2
Wed Jun 19, 2019 12:32 pm
Forum: Support (Vault Professional)
Topic: Work Item Tracking -- attaching multiple files
Replies: 9
Views: 6008

Work Item Tracking -- attaching multiple files

If I attempt to attach multiple files to a work item at once (via the web client), like this: https://ibb.co/dts0FY3 After I click Add, it's very random seeming as to which files are attached to the work item: https://ibb.co/GtTKbGy I don't know that I've ever gotten ALL of the attachments at once. ...
by tficken2
Fri Aug 10, 2018 1:05 pm
Forum: Support (Vault Professional)
Topic: how to delete associated changeset
Replies: 1
Views: 2605

how to delete associated changeset

Hi guys, This is a two parter: 1) It's too easy to accidentally associate the wrong change set with a work item. In the Vault client, I select the work item and open it. At the bottom right I select the Associated Changesets tab and in there select Browse. The "Add a Changeset Association" window ap...
by tficken2
Wed Jun 13, 2018 8:48 am
Forum: Support (Vault Professional)
Topic: Work Item Tracking - sorting displays incorrect issues
Replies: 1
Views: 2762

Work Item Tracking - sorting displays incorrect issues

Hi folks, I've been having issues finding Work Items when I KNOW they are there. I think I've narrowed down the problem to a set of reproducible steps. We are using the web client. 1) I select Item Tracking tab and then click on our project name (we only have one currently). 2) I'm defaulted to see ...
by tficken2
Wed Jun 13, 2018 8:25 am
Forum: Support (Vault Professional)
Topic: Work Item Tracking - saving attachment from web client
Replies: 3
Views: 3487

Work Item Tracking - saving attachment from web client

Small weirdness here. Several months ago I noted that the web client will allow attachments with "invalid characters" (+ and & being two of them). The desktop client however, will replace the "invalid" characters with spaces when I attach. Along the same lines, if I have spaces in a Work Item attach...
by tficken2
Wed May 23, 2018 12:52 pm
Forum: Support (Vault Professional)
Topic: Work Item attachments get same description on Save
Replies: 1
Views: 2351

Work Item attachments get same description on Save

Hi folks, We're using Work Items via the web client. When I enter a Work Item with multiple attachments, all attachments get the same (the last one) attachment Description. To dupe: 1) Press Add to enter a new Work Item. Fill in any required fields. 2) Time to add Attachments. Press the green plus i...
by tficken2
Thu May 10, 2018 12:53 pm
Forum: Support (Vault Professional)
Topic: Work Items not grouped correctly by Milestone after sort
Replies: 1
Views: 2262

Work Items not grouped correctly by Milestone after sort

This is an odd thing I've noticed. You can apparently get yourself into a scenario where this works properly, but I'm not sure HOW. I CAN seem to consistently break this (in Chrome, MS Edge and Internet Explorer) with a certain set of steps though: 1) Run browser and Vault opens and I am logged in. ...
by tficken2
Tue May 08, 2018 9:27 am
Forum: Support (Vault Professional)
Topic: errors when trying to attach files to Work Item
Replies: 9
Views: 4868

Re: errors when trying to attach files to Work Item

That did it! I can now attach large files to my Work Items. Thanks folks!

Tara