SourceGear Support

I think that did it! I just tried closing and reopening several times without a problem! That is interesting, because that is sort of like step 2 in that KB article viewtopic.php?f=13&t=22633 but opposite. When I looked at that step I found that .Net 2.0 was already on top so I didn't try revers...

Here it is:

Jeff, I have found that enabling logging causes the problem to go away. I tried it dozens of times and it would only freeze up when I failed to hit Ctrl-Alt-Shift-F12. There were a couple of times when it paused for 5+ seconds when I had logging enabled but I cannot guarantee that this is the proble...

Jeff, The clients are desktop PCs and not VMs. The server is likely a VM but an enterprise grade VM that doesn't get shut down. (It gets rebooted once a week for security updates just like a physical server but never suspended.) The database is on a separate server which is possibly also a VM but ag...

Hi Jeff, No, I don't have auto-login/auto-choose enabled. Do you think that would help or hurt? It does work about 50% of the time so after closing out and trying again a time or two I can get in. Once I am in it works fine. I had already unchecked the "Request database delta..." option as...

Thanks for the suggestions. I went through the list and tried everything I could but I am still seeing the problem. I did notice on the step 5 that the query SELECT COUNT(*) FROM sgnotify.dbo.events; is still showing 7 even though I cleared out event details and restarted the Vault Notification App ...

We just upgraded from Vault 6 Pro to Vault 9.1 Pro. Several of us have noticed that at times when we log into the Vault Professional Client it hangs with the spinning disk. (Running on Win 7) This happens after: Launch the Vault Pro Client Log in Select the repository Watch spinning disk for as long...