thanks, the reset did not work as well. What finally worked was to change the location of the cache - that rebuilt it from scratch (evidently the cache remains even if you uninstall and re-install) and the folder shows now.
thanks for your help-
Search found 4 matches
- Fri Jan 19, 2018 6:14 am
- Forum: Support (Vault Professional)
- Topic: Folder not visible
- Replies: 7
- Views: 18750
- Wed Jan 17, 2018 12:58 pm
- Forum: Support (Vault Professional)
- Topic: Folder not visible
- Replies: 7
- Views: 18750
Re: Folder not visible
RCA
and using the Vault client on that server showed the folder, shouldn't it show on my local system as well?
and using the Vault client on that server showed the folder, shouldn't it show on my local system as well?
- Wed Jan 17, 2018 12:33 pm
- Forum: Support (Vault Professional)
- Topic: Folder not visible
- Replies: 7
- Views: 18750
Re: Folder not visible
worked fine on the server - closed, rebooted, and refreshed locally and still no folder 
- Wed Jan 17, 2018 7:21 am
- Forum: Support (Vault Professional)
- Topic: Folder not visible
- Replies: 7
- Views: 18750
Folder not visible
Working with a new user, we added a folder, which the user and other users can see. It does not show up in client (v 6.1) - for me. I am admin, can see the folder in the admin, shows full rights for me for the folder. Refreshed view, reconnected to server...
Ideas, anyone?
Ideas, anyone?