SourceGear Support

We are running 3.0.7 here at Match.com and it's killing us. We are experiencing this exact problem along with one where when a user checks a file in Vault thinks that the file is unchanged so everything gets rolled back and our developers lose their changes. We are upgrading to 3.1.1 today. Did upgr...

Not sure if I like this answer. Can you: a) confirm that what Scott is saying is a bug b) confirm that this is definitely fixed in 3.1.1 I have at least 30 of our developers that have approached me since we upgraded from 2.0 to 3.0.7 with this problem. I think we have lost weeks (collectively) of wo...

At Match.com Domestic we use Vault. However, our entire international team will not switch to Vault until they get Dreamweaver integration because they have local designers in each country that use DW. They are looking at a competing product (ngSource) that has Dreamweaver and .NET IDE integration i...

so can we change the encrypted string to a plain text password?

We are using Vault 2.0.6. Before upgrading to the latest version of Vault, we decided to move our database to a new server. When we moved the database and changed the server name on the connection string in the web.config for the VaultService, we are unable to get the server to connect using SQL aut...

At Match.com we are running on Vault 2.0.4, getting ready to upgrade to 3.0. We are having massive blocking problems with the spgetlockedfilechangeswithsecurity stored procedure. It is sometimes causing Visual Studio to hang up on a file checkin for at least 5 minutes for some users. Also, some user...

We had the same exact issue here the other day with one of our files. We kept getting "An error was found with the baseline file for..." whenever we would try to check out the fle or do a get latest version. The only way we were able to fix it is to delete the file from Vault and readd it ...

OK Thanks we'll try this and get back to you!

Hi Jeff, Thanks for your quick reply! It looks like this is happening for much longer than 2-4 seconds, more like 5-10 minutes. Enough time for my fellow developers to start complaining that they are getting vault access errors and checkins/checkouts are taking around 5 minutes because the server is...

We are seeing 100% processor usage spikes on our Vault Server for long periods of time. We are on Vault 2.0.3 but I just upgraded to 2.0.4 about 10 minutes ago so I hope the problem goes away. We see this happen at least once a week. Our Vault Server is a Dual Processor 1.2 Ghz machine with 2 GB of ...

Sorry, I should have clarified about the auto update feature. When I need to update everyone's client to 2.0.4 (for example), I'd like to be able to push the install automatically down to all developers the next time they login. I know there are network administration tools to do this, but I just th...

Can Vault 2.0.4 Server run with 2.0.3 clients until I can get the clients upgraded?

Also, you guys really need an auto update feature!

Thanks,

Shane
Match.com

Hi Jeremy, Thanks for your reply. Here's some more information: All users are on Visual Studio.NET 2003 and Windows Server 2003. The main solution that we use contains one main web project and approx. 50 small class libraries. This project was imported into Vault last Friday and most users made the ...

Hi, we are running Vault 2.0.3. Some of our users have had problems where they will be working fine after their initial Vault setup but then they will get either get a "Object not set to an instance of an object" error or VS.NET just hangs. After that, when they try to log back in they kee...