SourceGear Support

if i remember correctly, there wasn't an easy way for me to fix this problem last time without technical support. there were 2 source database IDs in my project somehow so clearing the cache, etc. didn't do the job. i am happy to start using the sql backup/restore but this feature is broken on my co...

The problem came back. How do I fix it? We previously traced it back to somehow having 2 sourcegear database references (or something like that). It was covered in RE: Vault sync issue {216969}. This problem might have something to do with Folder Import/Export. I've been using this as my backup/rest...

vault is listed as a source control provider at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\9.0\SourceControlProviders\{1ea47954-8515-402d-82d9-b5c332120a8d}

isn't this a bug in the vault uninstaller?

i don't understand your question about "anything bound to that client"

there is no key at that location in the registry.

ran the visual studio 2008 repair wizard. now the tools.options page looks ok - no invisible source control option - but Vault Enhanced Client is still a choice in the source control menu. can't figure out how to uninstall it completely.

i think i got the error just opening Visual Studio alone, before I had selected a solution. i just tried installing vault client again. this fixed the tools.options menu - everything looked ok. then i uninstalled and rebooted immediately. after reboot, i started up Visual Studio. no error this time,...

I tried to uninstall Vault Client using the Add/Remove Programs section of Control Panel. Seemed to work fine. I left the server installed. I then tried to immediately start Visual Studio and got this error: Package Load Failure Package 'SourceGearLLC.VaultVsipClient.VaultVspClient, ... has failed t...

----11/10/2009 4:40:53 PM admin--fe80::a817:7edd:4c1:660c%13(fe80::a817:7edd:4c1:660c%13)--SSL Disabled VaultLib.VaultDbException: Error in the application. at VaultServiceAPILib.VaultAdminServiceAPI.ListBackups(VaultBackupColl& vBackupColl) at VaultWebLib.BackupData.Select(String sortExpression...

i agree it isn't an important feature for the import/export. but it looked like something was broken because i was used to the profile UI being enabled. i recommended hiding these profile controls in the import/export dialog, or adding a piece of text "can't use profiles here", or adding a...

i have successfully set up profiles for the Vault Client and used them to log on. but the UI for profiles in the Folder Import/Export tool is disabled. am i supposed to be able to use profiles with the Folder Import/Export tool?

i installed vault 5.0.1. i backed up the empty database. i then imported some vault data using Folder Import/Export. now i tried to restore the original empty database but i get this error: "Unable to restore the database: A database error has occured (FailDBFault)" how do i determine what...

I switched the source control over the CVS style as you suggested. I wiped out the local cache and rebuilt the cache. I deleted the local directory and attempted to start clean by doing an Open from Vault. I also made sure to use the same login name and password from within the Vault Client and from...

The problem has returned. Again I'm just one guy working on the source code. I have been doing simple CheckOut + CheckIn from within Visual Studio 2008. According to Visual Studio every file for one of my projects was checked in and looked fine - all the normal lock icons. Then I started up the Vaul...

I removed the client cache and this fixed all my problems.

Another observation. If I do a Get Latest from the standalone Vault Client, it does remove the Needs Merge status. But when I look at the checked-in files in Visual Studio, it shows the Renegade flag icon. So I have to do a Get Latest from within Visual Studio afterward to remove the Renegade status...