SourceGear Support

Yes, I realized that later. The issue was resolved.

Thanks a lot for the promptly responce.

Regards,
Yavor Baev

Hi, We have 2 instances of ServiceMgr.exe one configured for 75 users and the other configured for 105 users. The working exe is that with 75 users. I tried to use the serial numbers from this with 105 users to this one with 75 users (just added these numbers). The I was not able to restart the SoS ...

I was running yesterday Analyze utility over a particular Db and after 8 hours of working the utility finished saying that some files were still open the new Db can not be copied. As a result the entire Db disappear. Is there any way this to be fixed?

Regards,
Yavor

I am trying to delete or even rename a project: in SOS got "Operation Failed" and in VSS got message like this: "\DbName\data\a\aaaaaaa.a is already open" and clicking OK (the other button is Help) the operation failed again. Any suggestions?

Regards,
Yavor

Hi,

I was wondering about any means in SOS that can help in gathering and analyzing information about the users - who, when and how frequently they used SOS. I tried to pick up such info from the LOG file but this seems to be not good way. Any other suggestions?

Regards,

Yavor Baev

Attn: Beth

The version of the automation component on SOS server is 6.0.93.50

Attn: Beth

We use SourceOffSite version 4.2

Regards
Yavor

Attn: Beth


I have restarted the SOS on the server but the user is able to perform only when using Admin as user ID.

Attached is the requested screen shot from VSS. This user is highlighted.

Regards,
Yavor

I advised the user to use user name guest and the result was the same - operation failed. Then I advised him to log in as Admin and gave him the admin password. Now the user was able to perform operation successfully.

Regards,
Yavor

Hi

In SoS log.txt file I found this:

3/20/2009 1:44:14 PM - 1538: You do not have access rights to $/CEEDS Core App/CEEDS 4.3/Web Projects/ceeds/WEB-INF (8004d749)

This user has Read/Write rights for this which can be seen in VSS.

Regards,

Yavor

Still can not understand why the operation failed. (see the attached file).

Regards,
Yavor

Attn: Linda

Hi,

I hope you may provide me with some information how my company can purchase new licenses for using SOS. So far we have 6 active license keys that provide 95 licences. The info I need is: price, options, to whom we need to send funds.

Any info will be appreciated,

Regards,
Yavor

Attn. Linda

Yes, it was license issue. I made some clean up and then added some users and they were able to login without getting any error messages.

Thank you very much and regards,

Yavor Baev

Attn: Linda I attached a small portion of the log.txt file because the file is too big. As you can see I logged twice: first in about 11:44 AM on 10/7 in that particular repository that caused the messages and second in about 11:46 AM in another repository without getting the messages. Thenks and re...

Any time when I try to login in particular repository I got this message. After clicking the only OK button I got another message: "Response for no message sent!". However after clicking on OK again I successfuly logged in. Are these messages errors or just informative? This happens only w...