SourceGear Support

Hello Linda Thank you for your prompt reply. I thought myself that this was a network problem but you know how bosses are. I have looked at the log files and Vault does not show anything by the Fortress log file does show a problem with the 'ViewState' being invalid, so some data coruption is happen...

Hello Support My boss is having problems using Fortress on his portable computer using his cell-phone dongle connection to Fortress. He says that he can access the pages of Fortress but when he tries to edit an item, he is recieving error 500 on his browser. It would appear that this was now a probl...

Hello Linda
Thank you for your suggestion, I used a User Account for the authentication credentials in Fortress e-mail set-up and now it all works correctly again. Thank you for your help.

Kind regards Ken Birch

Hello Linda Thank you for investigating my problem. I though you would like a bit more information about my set-up. The SMTP service is using 'serverxxxx.uk2net.com' as its fully-qualified domain name and uses the normal port 25. Fortress is set-up to use 'serverxxxx.uk2net.com' as the SMTP server w...

Hello Support I have just recently moved Fortress V1.1.4 from a server running Win2k3 to a new server running Win2k8-R2. Everything is working fine except the e-mail alerts are not appearing. IIS7 uses IIS6-SMTP so everything should be the same, but I looked at the 'inetpub/mailroot' directories and...

Hello again, I have found the Vault Log-file and it tells me I used the 'NT Auth/System' user. I enabled permission on the 'MachineKeys' folder and now everything works correctly.

Thank you for all your help, kind regards Ken Birch.

Thankyou for a quick reply and the link, unfortunately I do not know where the Vault logfile is kept, and as my Server is running 2k8, all the paths have changed!. I think I used the 'Network Service' during set-up but I did find 'C:/ProgramData/Microsoft/Crypto/RSA/MachineKeys' however and I think ...

Hello support.
I have just moved Fortress V1.1.4 to a new server, and I am able to access it via the web-page and all works well. However when I try to use the client application I get this error 'Could not get public key from server'. Anyone got any Ideas how to fix this please.

Hi, I had a similar problem and I used 'localhost' as the domain, as I was on the server at the time, and it worked for me.
Regards Ken