Search found 26 matches

by Nahum
Mon Oct 10, 2005 10:16 pm
Forum: Gold Support (Vault) -- Read-only
Topic: XML Errors in Vault Gui Client
Replies: 6
Views: 3841

Completely reinstalling the machine has fixed the problem - I do reckon that it was a machine stability problem rather than a vault problem.

Thanks,
by Nahum
Sun Oct 09, 2005 9:06 pm
Forum: Gold Support (Vault) -- Read-only
Topic: XML Errors in Vault Gui Client
Replies: 6
Views: 3841

His account works fine on another machine and another users account dosn't work on his machine. A number of other applications such as IIS have stopped working as expected and are exhibiting strange errors also. We are going to have his machine rebuilt, afterwhich I expect his problems to go away. I...
by Nahum
Fri Oct 07, 2005 7:46 pm
Forum: Gold Support (Vault) -- Read-only
Topic: XML Errors in Vault Gui Client
Replies: 6
Views: 3841

Cool, I'll have a look at the log after the weekend and try points 1 and 2. We have already tried clearing out the cache and this hasn't changed anything.
by Nahum
Wed Oct 05, 2005 4:59 pm
Forum: Gold Support (Vault) -- Read-only
Topic: XML Errors in Vault Gui Client
Replies: 6
Views: 3841

Here goes a complete dump from the help-tech support window: Client Information Vault Client Version: 3.1.1.3506 .Net Framework Version: 1.1.4322.2032 Operating System: Microsoft Windows 2000 Professional Service Pack: 4.0 OS Version: 5.0.2195 Total Physical Memory: 494.73 MB Time Zone: (GMT+12:00) ...
by Nahum
Mon Oct 03, 2005 9:19 pm
Forum: Gold Support (Vault) -- Read-only
Topic: XML Errors in Vault Gui Client
Replies: 6
Views: 3841

XML Errors in Vault Gui Client

One of my developers gets the following messages when trying to perform a get from the Vault Gui Client. Sometimes it works, but mostly not. * An exception was encountered during the get latest operation. Exception: Server was unable to read request. --> There is an error in XML document (1, 998). -...
by Nahum
Wed Aug 17, 2005 4:23 pm
Forum: Support (Vault)
Topic: Can't check out file that isn't checked out by anyone
Replies: 15
Views: 7113

The upgrade worked fine and took 40 minutes as oposed to the test upgrade on different hardware taking 2.5 minutes for our 22GB db. What I did discover during the actual upgrade was that our IIS server is actually running on a PIII which explained a number of speed issues. Strangly enough our proble...
by Nahum
Wed Aug 17, 2005 4:17 pm
Forum: Support (Vault)
Topic: Branching
Replies: 3
Views: 1727

Please add my vote to this also, if I've not previously voted for it that is. It drives us batty every now and again.
by Nahum
Wed Aug 10, 2005 7:04 pm
Forum: Support (Vault)
Topic: Can't check out file that isn't checked out by anyone
Replies: 15
Views: 7113

The upgraded backup reports 3.1.1.1 as the schemaversion - so it worked successfully. I noticed that our dual proc xeon P4 > 2ghz server holding our live vaultdb took 40 minutes to upgrade from 2.x to 3.0x compared to my test upgrade which was quicker than a click of my fingers on the AMD machine. C...
by Nahum
Sun Aug 07, 2005 5:40 pm
Forum: Support (Vault)
Topic: Share Branch issues
Replies: 14
Views: 5959

Please add my name to the feature request too.

Cheers,
by Nahum
Sun Aug 07, 2005 5:18 pm
Forum: Support (Vault)
Topic: Can't check out file that isn't checked out by anyone
Replies: 15
Views: 7113

A couple of my users have been getting exactly the same problem that has been described on this thread with respect to checkouts. I have found that it can be simply resolved (whenever it happens) by deleting their checkout list cache file and vola they see the file as checked out to themselves or so...
by Nahum
Thu Jul 07, 2005 5:38 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Branch taking more than 8 hours
Replies: 3
Views: 2714

It turns out that someone scheduled a backup of our SQL Server machine while I was doing the branch and that killed things.

:)
by Nahum
Mon Jul 04, 2005 5:47 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Branch taking more than 8 hours
Replies: 3
Views: 2714

Ah, thats a helpful post I'd not found before - I'll follow the db maintance thru and see where that takes me. In terms of performance, it's generally just branching but we also get the occasional failed checkin. Apart from that it's slower during the day compared to 2am in the morning when I'm the ...
by Nahum
Mon Jul 04, 2005 4:09 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Branch taking more than 8 hours
Replies: 3
Views: 2714

Branch taking more than 8 hours

Ok the first point I should make is that we are not on the latest version of Vault - 2.06. Branching during working hours used to take 10-15 minutes, but recently it's ballooned out to a massive number of hours (9 so far) when run over night - this is a regular branch we do every two months as part ...
by Nahum
Tue Dec 07, 2004 5:03 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Vault Command-Line client COMMIT fails...
Replies: 11
Views: 15893

Just a thought, do you encase your paramaters in double quotes when they include spaces? eg VAULT.EXE COMMIT -user "user" -password "password" -host "host" -repository "repository" "$/Path/File" I don't know what error you would get if say the repository or path had a space in them but it might be w...
by Nahum
Mon Dec 06, 2004 2:34 pm
Forum: Gold Support (Vault) -- Read-only
Topic: Vault 2.06 and 3 on the same machine
Replies: 4
Views: 5427

Thanks for that, I might just try and find a spare machine without Vault on it.