Search found 65 matches

by Tom.Wells
Wed May 28, 2014 11:39 am
Forum: Support (Vault)
Topic: No server was found
Replies: 3
Views: 4878

Re: No server was found

That was it. We both had "Use the default proxy" selected but his said Disconnected and mine says None specified. When I changed his to Do no use a proxy, it worked.

Thanks Beth
by Tom.Wells
Wed May 28, 2014 11:01 am
Forum: Support (Vault)
Topic: No server was found
Replies: 3
Views: 4878

No server was found

I have a user who used to be able to connect to our vault server but now cannot using the windows client. We are on 7.1.0. He can bring up the vault service in a browser (http://ntsourcegear/VaultService/VaultService.asmx). I can connect without any problem. He is running the same version of the cli...
by Tom.Wells
Sat Sep 29, 2012 10:49 pm
Forum: Support (Vault)
Topic: Fortress 1.0.5 to Vault Standard
Replies: 3
Views: 3422

Re: Fortress 1.0.5 to Vault Standard

Thanks Linda. That got it done. It wasn't all roses. Had some trouble with the installs and had to uninstall and re-install a few times. Cleaning out Fortress seemed to be the problem. Now all I need to do is get my status squared around. I have a project that was not checked in before I did this.
by Tom.Wells
Sat Sep 15, 2012 1:55 pm
Forum: Support (Vault)
Topic: Fortress 1.0.5 to Vault Standard
Replies: 3
Views: 3422

Fortress 1.0.5 to Vault Standard

How can I move from my current Fortress 1.0.5 installation to Vault Standard? I tried installing Vault Standard Server 1.0.6. I uninstalled Fortress first. During installation I got the message "Can't install Vault if a Vault Professional database exists."

Thanks

Tom
by Tom.Wells
Wed Apr 21, 2010 11:15 am
Forum: Support (Vault)
Topic: Multiple Email Notifications
Replies: 4
Views: 2527

Re: Multiple Email Notifications

I was hoping not to have to install another client and use another license just to get email notifications. Is that possible?
by Tom.Wells
Wed Apr 21, 2010 9:49 am
Forum: Support (Vault)
Topic: Multiple Email Notifications
Replies: 4
Views: 2527

Multiple Email Notifications

We're on Vault 4.1.1. Is there a way for more than one person to receive an email about changes to the repository? Comma separating two addresses does not appear to work.
by Tom.Wells
Thu May 07, 2009 9:26 am
Forum: Support (Vault)
Topic: Failed to load Msxml2.dll
Replies: 5
Views: 3534

Re: Failed to load Msxml2.dll

We've got it fixed. The first link you posted referred to this MS article: http://support.microsoft.com/kb/918767 It was instrumental in helping us figure out what happened. A couple of weeks ago an instance of SQL Server was removed from the box where the Vault database is hosted. The machine didn'...
by Tom.Wells
Thu May 07, 2009 8:03 am
Forum: Support (Vault)
Topic: Failed to load Msxml2.dll
Replies: 5
Views: 3534

Re: Failed to load Msxml2.dll

I looked at the post. It was related but not exactly the same. Our SQL Server is not finding msxml2.dll. That post was not finding msxmlsql.dll. I'd like to be able to simulate the error via SQL Server Management Studio. That way I can duplicate the error on a test server, fix it there and then migr...
by Tom.Wells
Wed May 06, 2009 12:19 pm
Forum: Support (Vault)
Topic: Failed to load Msxml2.dll
Replies: 5
Views: 3534

Failed to load Msxml2.dll

Our tech support staff recently installed a number of MS security patches on our SQL Server machine and now we are getting this error from SQL Server. I realize this is not a Vault problem. Could you give me a SQL Server command I could execute from SQL Server Management Studio that would simulate w...
by Tom.Wells
Wed Jul 02, 2008 7:39 am
Forum: Support (DiffMerge)
Topic: Error! File data contains NUL character
Replies: 4
Views: 8044

Great. Thanks. I've also tried hooking up ExamDiff. It works fine. It doesn't care about the nulls.
by Tom.Wells
Wed Jul 02, 2008 7:23 am
Forum: Support (DiffMerge)
Topic: Error! File data contains NUL character
Replies: 4
Views: 8044

Jeff,

It would be great if there were an option to either ignore nulls (and other invalid Unicode characters) or convert them to spaces. Could you add this to a wish list? We're going to try to round up an older version of the program and see if we can plug it in to get by for now.

Tom
by Tom.Wells
Tue Jul 01, 2008 9:58 am
Forum: Support (DiffMerge)
Topic: Error! File data contains NUL character
Replies: 4
Views: 8044

Error! File data contains NUL character

We have some source from our mainframe that contains a short string of null values. This comes from the mainframe application development software and is on half of the files. Most of the file is plain text. When we put this source away in Vault we don't think to remove the nulls. Often they are not...
by Tom.Wells
Mon Jun 02, 2008 8:57 am
Forum: Support (Vault)
Topic: Repository Security Gone after Upgrade from 3.5.1 to 4.1.1
Replies: 1
Views: 1654

We went through and set up repository access to the groups we had defined and that got things squared away. Was this an effect of a change in repository access management between the versions?
by Tom.Wells
Mon Jun 02, 2008 7:44 am
Forum: Support (Vault)
Topic: Repository Security Gone after Upgrade from 3.5.1 to 4.1.1
Replies: 1
Views: 1654

Repository Security Gone after Upgrade from 3.5.1 to 4.1.1

All of our users can now get to all of our repositories after the upgrade. What happened?
by Tom.Wells
Tue Sep 25, 2007 7:27 am
Forum: Gold Support (Vault) -- Read-only
Topic: Ghosted Files and Folders Stopped Working
Replies: 5
Views: 9889

Nevermind. It's my fault. I've been working on a project for months. Several days ago I moved the working folder to a new location then did a Get Latest Version. I wanted to see if the project would still open properly. Sometimes we miss files and don't get them put in Vault. Then yesterday I went l...