SourceGear Support

I am having trouble getting the VSIX installation for VS2019 Community Edition to recognise that VS2019 is actually installed. The VSIX log file is as follows: 11/04/2019 6:42:17 AM - Microsoft VSIX Installer 11/04/2019 6:42:17 AM - ------------------------------------------- 11/04/2019 6:42:17 AM -...

Just as a note, the link http://www.sourcegear.com/vault/licensingfaq.html from web page Vault Pro Admin > Licenses is no longer valid.

Unfortunately, as shown in the first post, we are already on 10.0.2. I can get around the export by creating a zip file after a Get of the relevant folder, which I know will lose history but these are very old applications no longer supported so history is of no interest. Then however, I want to del...

There have been plenty of obliterates to try and reduce the overall database size. I am selecting not to export deleted items. So, if the export tool cannot handle obliterates I must do my own thing to create a code backup before I delete and then hopefully obliterate these very old code entries ? I...

Vault Pro 10.0.2.30936 I am attempting to export Vault folders prior to deleting them (trying to clean out old code) but the export attempts fail with a message that the tree structure could not be built. Here are log entries for two failed exports: 2018/10/24 7:01:18 AM <generic>: [<No Name>:11] [S...

Been caught a few times now, wondering why nothing is happening ! Please, if the source commit is version 1, do not display the diff button when browsing a Vault Work item. I click these when doing a code review and then wonder why nothing is being displayed. I know the tooltip says version 1, but t...

When using the item tracking RSS feed capability of Vault Pro 10.0.1.30793, the time of publishing, while correct in Vault Pro itself, is showing up incorrectly in the RSS feed. <pubDate>Fri, 12 Jan 2018 07:12:22 GMT</pubDate> The above is from an item updated at 7:12 AM Central African Time, but wh...

Thank you, that worked.

It took 32 minutes to end the transaction but I now have my branch.

Regards,
Brett

Vault Pro 10.0.0.30736 I am attempting to branch our trunk development in order to produce a new point product release but am unable to do so. Session timeout on the Vault Server is set to 10080 minutes (server log talks about execution timeout). In Vault Client GUI the entire error message is as fo...

Windows 10 Professional

200% on display resolution of 3840 x 2160

Having recently acquired an UltraHD monitor, I noticed a few places in the Visual Studio Enhanced Client where the adjustment for the higher DPI is not as it should be.

I have attached screen captures of three items where I have seen problems, there may be more that I haven't seen.

Cheers,
Brett

Two part question dealing with the part of Vault I really dislike, obliteration. I am trying to obliterate deleted items from a trunk project and a single branched project. I ran "Branch after Share" on all items I wanted to delete such that there were no indicated shares left. I then dele...

1. Open Vault Pro Web to Fortress tab (showing all item tracking projects) 2. Select Query Projects from top of page 3. Set query criteria of Type=Bug and Status=Open, start date, end date and Submit 4. Select Update Query from results page 5. Alter Type to something other than originally selected a...

Running Vault Pro 9.1.0.30584. Each month I use Query Projects to determine development statistics. I set up my query for eg Bugs Open between two dates and get a result. I then use Update Query on the results page to change Status to Completed. Every time I do this the type value says "Select ...