SourceGear Support

Which integration client are you using? Enhanced or Classic?

I was able to reproduce this. I'll log a bug and we'll try to fix it in our next release.

I'll see if we can reproduce this here.

What browser and version are you using?

Sounds good. Let me know if you need further assistance.

Let us know if you have additional questions.

Linda, Thank you for your response. I have a few questions. 1) What would be the best intermediate steps to upgrade to 2) Where would I download them. These details are in our upgrade guide: http://support.sourcegear.com/viewtopic.php?f=13&t=11648&p 3) I am planning to use the same SQL Serv...

This has not been implemented yet.

Backup your Fortress databases: sgvault, sgmaster and sgdragnet. Then restore backups of the databases to the new SQL Server. Install VaultPro on the new machine and point the installer to the SQL Server location. The installer will install Vault Pro and upgrade the databases. Since you are a few ve...

We need to take a closer look at this error. Please send me an email at support at sourcegear.com, attn: Linda with a link to this forum thread.

Also send us the Vault Server log from the last day or two.

Working with this customer offline.

HS 229502

We'd like to see a copy of the Vault Server log. It's called sgvault.log and is in %windir%\temp\sgvault on the server machine. That should give us more information.

Send the log zipped up to support at sourcegear.com, Attn: Linda. Please include a link to this forum post.

The first step would be to see the log files from the Vault Server machine and the build machine. Send the logs zipped up to support at sourcegear.com, Attn: Linda. Please include a link to this forum post. If you try to do a GET from the build machine using the same user account but using a Vault C...

Thanks for your comments, ajj3085. Right on!

Thanks for the update -- that's good news!

You can also enable other dockable panels from the View menu, like Pending Change Set, Notifications, etc.