SourceGear Support

Excellent news.
I'm sure there will be many Vault/MadCap Flare users who will be very happy when this is sorted out.

Oh sorry I didn't notice you had taken over.
It would be great if you could get somewhere with madcap, judging by this:
http://forums.madcapsoftware.com/viewto ... =68&t=9375
they seem to have their heads in the sand about it.
Rgrds Ian

Hi Beth,
interesting, did you have a look at the content of the proxy vbproj file, would it be something we could create by hand or by modifying and existing one?
Rgrds Ian.

I have emailed you with a psr file of the problem.
Ian.

We also have run into this problem, is the any chance someone at source gear can have a look into and see what's going on, it's causing us a lot of extra work having to manage source control for our help projects manualy.
Rgrds Ian.

Hi,
Any progress on this, it very annoying dealing with all the renegades we end up with due to the connection to the server dropping out.

Hi Linda I've emailed you the server log.
Ian

The previous excerpt was from the server log file, looking in VaultVsipClient2010.txt log file I see many examples of this error: 18/10/2013 14:11:53 <generic>: [System.ArgumentException: Value does not fall within the expected range. at Microsoft.VisualStudio.OLE.Interop.IPropertyBag.Read(String ps...

Hi, We are finding since we upgraded to v7.0 that VS2010 and the Vault client are loosing connection to the Valut service several times a day, looking in the logs I see many instances of the following: --SSL Disabled AuthTokenHash matched, but couldn't get the userid Any ideas as to what we can do t...

Thanks, any ETA on the next release?
Ian

we are using Firefox v24 or IE10 and have the same problem with both browsers.
Ian

Hi, We have upgraded to Vault 7.0 and now have a problem with changing the type of an item (from say bug to enhancement). 1) click on modify in the item page. 2) select a different type from the drop-down. 3) click save. Nothing changes, no errors in the log nothing, but if I do the same process usi...

OK I've done some more investigation, using the FQN for the Vault Server works, and I don't get the hang when sorting columns any more, why this makes a difference I don't know. I've also discovered that somehow the Index, notification and shadow folders services, had be set to use the wrong user in...

Win 7 64bit, I've tried it in IE9 and IE9 64bit with the same results.

Any thoughts?